Logistics and Customer Service Management Leader
4 days ago
We are seeking a highly skilled and experienced logistics professional to lead our customer care operations. As our Logistics and Customer Service Management Leader, you will be responsible for developing and implementing strategic plans to improve customer satisfaction and reduce costs.
Our company offers a wide range of products and services, including product identification and traceability solutions. As our Global Customer Care and Supply Chain Expert, you will be responsible for ensuring that our customers receive the highest level of service and support. This includes coordinating with cross-functional teams to develop and implement customer care strategies aligned with organizational goals.
- Develop and maintain relationships with key customers to understand their needs and expectations.
- Work closely with the Supply & Services team to ensure the successful deployment of service contract strategies.
Promote preventive maintenance contracts and manage entries, billing, parts preparation, and job scheduling. Coordinate with the Technical Department for customer communications, as needed. Assist in preparing spare parts and consumable purchase orders.
Manage stock & inventory to sufficiently serve customer supply needs. Manage logistics for import & export processes in compliance with standards and international regulations.
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Customer Service Leader
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia GoGoX Full timeWe are seeking a dedicated customer service representative to provide logistical support and handle customer inquiries at GoGoX. You will be responsible for responding to customer concerns, managing complaints, and ensuring a positive service experience.Key Responsibilities:Handle customer queries and logistics arrangements via phone and online...
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Customer Service
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ferrari Logistics Full timeAdd expected salary to your profile for insightsFerrari Group is the one-stop service provider specialising in shipping, integrated logistics and high value-added services for jewellery and precious goods, worldwide.Established in 1959 as a customs broker and forwarding company in Italy, Ferrari Group has evolved into an extraordinary global network with...
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Logistics Coordinator
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ferrari Logistics Full timeFerrari Logistics is the one-stop service provider specialising in shipping, integrated logistics and high value-added services for jewellery and precious goods worldwide.Established in 1959 as a customs broker and forwarding company in Italy, Ferrari Logistics has evolved into an extraordinary global network with worldwide operations.Committed to...
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Logistics Service Operations Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Flippa Full timeCompany OverviewGOGOVAN is a pioneering logistics company that has been revolutionizing the delivery industry since its inception in 2013. With a strong presence in multiple countries, including Hong Kong, Singapore, South Korea, Mainland China, India, and Taiwan, GOGOVAN has established itself as a leader in the field of intra-city logistics. By leveraging...
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Logistics Service Coordinator
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia BDP International Full timePSA BDP, a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions, is headquartered in Philadelphia, USA. It serves a wide range of multinational customers across diverse industry verticals, providing services that include lead logistics (LLP) and fourth-party logistics (4PL) solutions; ocean, air, rail...
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Logistics Service Coordinator
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia PSA BDP Full timeJob DescriptionPSA BDP, a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions, is headquartered in Philadelphia, USA. It serves a wide range of multinational customers across diverse industry verticals, providing services that include lead logistics (LLP) and fourth-party logistics (4PL) solutions;...
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Customer Service and Logistics Coordinator
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Dover Full timeAbout the RoleThe Dover company seeks a highly skilled Customer Care and Logistics Manager to oversee and manage customer care operations to ensure the highest level of customer satisfaction.This role involves close collaboration with cross-functional teams, including Supply & Services and Technical Service, to develop and implement customer care strategies...
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Logistics and Customer Support Leader
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Dover Corporation Full timeRole OverviewThe Customer Care and Logistics Manager plays a critical role in ensuring the highest level of customer satisfaction. This involves close collaboration with cross-functional teams to develop and implement customer care strategies aligned with organizational goals.ResponsibilitiesDevelop and implement customer care strategies aligned with...
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Senior Customer Service Executive
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia GoGoX Full timeWe are seeking a dedicated (Senior) Customer Service Representative to provide logistical support and handle customer inquiries. You will be responsible for responding to customer concerns, managing complaints, and ensuring a positive service experience. The role includes both phone and online communication, with potential leadership opportunities for those...
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Manager of Customer Support and Logistics
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nirvana Asia Full timeKey ResponsibilitiesThis challenging role requires strong interpersonal and customer relationship management skills. You will work closely with the Supply & Services and Technical Service teams to develop and implement customer care strategies aligned with organizational goals.You will be responsible for coordinating logistics for import/export processes,...
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Logistics Development Manager
22 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia CMA CGM Full timeCompany OverviewCEVA Logistics is a global leader in supply chain solutions, connecting people, products, and providers worldwide. With over 110,000 employees across 1,500 sites, we provide end-to-end logistics services that drive business growth.Job DescriptionAs a Ground & Rail Business Development Manager, you will be responsible for achieving country...
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Senior Customer Service Leader
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeWe are seeking a highly motivated Senior Customer Service Leader to join our team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive customer satisfaction and loyalty.About the RoleThe successful candidate will have a strong track record of delivering results-driven initiatives that improve...
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Logistics Team Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Allyn International Services, Inc Full timeKuala Lumpur, Malaysia is a hub for international trade. As On-Site Logistics Assistant Team Leader at Allyn International Services, Inc, you will oversee day-to-day operations and manage escalations with carriers and customers.Key ResponsibilitiesMonitor team KPIs (key performance indicators) and identify improvement opportunitiesRun reports to support...
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Customer Logistics Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pod Talent Full timeSector: Logistics & Customer ServicesJob Type: PermanentSalary: Up to MYR 15,000 per month (depending on experience)Contact: Holly PattisonContact Email: Holly@pod-talent.comJob ref: 112202Expiry date: 16-Apr-2025Are you an experienced Order Management professional looking for your next challenge? This is a fantastic opportunity to lead a high-performing...
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Customer Experience Leader
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full timeTata Consultancy Services is seeking a Customer Experience Leader to play a crucial role in ensuring customer satisfaction and loyalty.The ideal candidate will act as a bridge between customers and the organization, understanding customer needs, resolving issues, and advocating for their interests within the company.Key Responsibilities:Voice of the...
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Service Management Leader
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeService Management LeaderAqi Intl is seeking an experienced Service Management Leader to lead our SMC team and ensure that infrastructure, systems, networks, and applications are running smoothly.Key ResponsibilitiesDevelop and implement policies, procedures, and processes to improve IT operations.Manage technology vendors and service providers.Lead a team...
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Customer Service Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Full timeJob OverviewSutherland is a dynamic organization seeking an experienced leader to spearhead our Customer Care Team. As a Customer Service Manager, you will be responsible for leading a team of associates to achieve exceptional results and provide top-notch customer experiences.Key ResponsibilitiesLead and supervise a team of at least 10 associates to drive...
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Operations and Logistics Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Allyn International Services, Inc Full timeIn this exciting role as On-Site Logistics Assistant Team Leader at Allyn International Services, Inc, you will have the opportunity to work with a dynamic team and contribute to the company's success.Key ResponsibilitiesFacilitate prompt issue resolution and address customer service complaintsProvide training for new and existing team members as...
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Team Lead, Customer Service
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Flippa Full timeEstablished in 2013, GOGOVAN is the first app-based platform for delivering goods in Asia, which is dedicated to offering excellent delivery service through innovative technology. Since then, GOGOVAN has extended its service to various platforms. The company connects individuals and businesses directly to thousands of drivers for their real-time delivery...
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Kuala Lumpur, Kuala Lumpur, Malaysia Malayan Flour Mills Berhad Full timeThe Logistics Operation team at Malayan Flour Mills Berhad is seeking a seasoned professional to assume the role of Senior Executive. This individual will oversee the entire logistics process, from supplier negotiations to product delivery, guaranteeing that our products reach our customers on time and in excellent condition.Main ResponsibilitiesNegotiate...