Logistics and Customer Support Leader

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Dover Corporation Full time
Role Overview
The Customer Care and Logistics Manager plays a critical role in ensuring the highest level of customer satisfaction. This involves close collaboration with cross-functional teams to develop and implement customer care strategies aligned with organizational goals.

Responsibilities
  • Develop and implement customer care strategies aligned with organizational goals.
  • Manage the forecasting and purchasing function to ensure inventory is available based on demand plan and in line with inventory turnover.
  • Optimize processes and procedures to improve data accuracy and efficiency for install base management.


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