Client Relationship Manager

2 days ago


Kuching, Sarawak, Malaysia Maxis Full time

About the Job:

As a Client Relationship Manager, you will be responsible for managing SME clients in Sarawak.

Main Responsibilities:

  • Building strong relationships with strategic customers and ensuring long-term partnerships.
  • Developing strategic and tactical plans for a bigger market portfolio.
  • Ensuring KPIs and goals are met.
  • Maintaining market position by identifying potential business deals.
  • Formulating retention strategies to minimize churn rates.

Key responsibilities also include providing data/information for potential business deals, protecting company information, and growing account depth and breadth.

Requirements:

  • Strong communication and interpersonal skills.
  • Result-driven individual who can help customers by providing solutions based on their needs.
  • Tertiary education in business administration, sales, or a relevant field.


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