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Marketing Support Specialist

1 week ago

Petaling Jaya, Selangor, Malaysia Robatech (M) Sdn Bhd Full time
Job Description

This role involves providing marketing and sales support, encompassing CRM management, social media campaigns, and event coordination. The ideal candidate will be able to work collaboratively with global teams, contributing to a diverse range of tasks and projects.

The responsibilities of this position include:
  • Collaborating with the Global Marketing Team to align strategies with international objectives.
  • Localizing content and marketing activities to effectively cater to the local market.
  • Utilizing Salesforce CRM software to update and manage the CRM database.
  • Tracking activities and monitoring project progress to support sales initiatives.

Marketing Campaigns & Social Media
  • Creating and executing marketing campaigns using platforms such as LinkedIn, Facebook, and TikTok.
  • Increasing product and service awareness through digital marketing efforts.

Media & Content Management
  • Maintaining and managing application videos and other media assets.
  • Performing simple video editing and ensuring easy internal access for customer sharing.

In-House Administrative & Operational Support
  • Assisting in the preparation of quotations for sales and marketing purposes.
  • Supporting the organization and maintenance of sales and marketing documents.
  • Collaborating with the sales team on joint customer visits across various industries.
  • Conducting market size and potential analysis to support business decisions.

Event Coordination & Organization
  • Planning and coordinating events such as webinars, technology days, roadshows, and exhibitions.

Requirements
  • Bachelor's degree in marketing, Business, or a related field.
  • Proven experience in marketing, sales support, and CRM management.
  • Proficiency in social media platforms (Facebook, LinkedIn, TikTok) for marketing campaigns.
  • Basic video editing skills.
  • Multilingual proficiency is an advantage.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.