Social Media Support Specialist

6 days ago


Petaling Jaya, Selangor, Malaysia Dolphin - Creative Advertising Agency Full time

We are looking for a Social Media Support Specialist to engage with Royal Canin's customers across social platforms, ensuring a strong brand reputation and enhancing customer satisfaction.

Job Requirements
  • Education: Diploma or bachelor's degree in business, communications, marketing, or a related field.
  • Experience: 1-3 years of customer service experience, preferably in social media support, retail, or e-commerce.
  • Communication Skills: Excellent written and verbal communication skills in English.

Responsibilities include updating daily comments and reports, managing efforts in building online reviews and reputation, and responding to customer inquiries in a timely manner.



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