P2P Lending Business Leader

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Pitchin Full time
Company Overview

PitchIN is a pioneering fintech company that has redefined investment landscapes in Malaysia by making opportunities more accessible for both investors and entrepreneurs. Our relentless pursuit of innovation has led to the establishment of a regulated peer-to-peer (P2P) lending platform, offering a transparent and efficient hub for digital capital markets.

Job Description

We are seeking a dynamic and experienced Department Head to lead our initiative in establishing a compliant and customer-centric P2P lending business that aligns with regulatory standards and delivers value to borrowers and lenders alike.

Key Responsibilities
  1. Strategic Leadership
  • Develop and execute a comprehensive business strategy for the P2P lending platform, ensuring alignment with organizational goals and regulatory requirements.
  • Identify market opportunities and design innovative lending products to address the needs of diverse customer segments.
Regulatory Compliance
  • Ensure full compliance with the Securities Commission Malaysia's guidelines and other relevant regulations governing P2P lending activities.
  • Establish robust risk management and governance frameworks to safeguard the interests of stakeholders.
Operational Setup
  • Oversee the end-to-end development of the P2P lending platform, including technology infrastructure, operational processes, and user experience design.
  • Build and manage a high-performing team to support business operations, including underwriting, customer service, marketing, and compliance functions.
Partnership Development
  • Cultivate relationships with key stakeholders, including regulators, financial institutions, investors, and industry partners.
  • Explore and secure strategic partnerships to enhance the platform's capabilities and reach.
Performance Management
  • Monitor and analyze key performance indicators (KPIs) to ensure the platform's growth, profitability, and customer satisfaction.
  • Implement continuous improvement initiatives to enhance operational efficiency and market competitiveness.
Customer Advocacy
  • Foster a customer-first culture by delivering transparent, accessible, and user-friendly lending services.
  • Address customer feedback proactively to refine and improve the platform's offerings.


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