Process Improvement Coach

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Creative Solutions Services, LLC Full time
Job Description

Creative Solutions Services, LLC is looking for a seasoned Process Improvement Coach to join our Agile team. As a Scrum Master, you will be responsible for identifying areas for improvement and implementing changes to enhance team performance.

Main Responsibilities
  • Analyze team workflows and identify opportunities for improvement.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Provide coaching and guidance to team members to help them achieve their goals.
Requirements
  • Proven experience in Agile methodologies, specifically Scrum Framework.
  • Exceptional analytical and problem-solving skills, with the ability to identify areas for improvement.
  • Strong understanding of JIRA, Confluence, and Clarity tools.
  • Able to communicate effectively with team members and stakeholders.
  • Prior experience in driving process improvements and leading organizational transformations.
Desirable Qualifications
  • Domain expertise in Banking, Credit Cards, or Debit ATM modernization.
  • Knowledge of Cyber controls, PCIDSS, and Software Development principles.


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