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Client Relationship Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Hogarth Worldwide Ltd Full time
About the Job

We are seeking an experienced Client Relationship Specialist to join our Client Services Department. As a key member of our team, you will play a central role in the smooth running of your account(s) and be responsible for managing projects from brief to final delivery.

You will work closely with your line manager to ensure that projects are delivered on time and within budget, while maintaining high standards of quality and service.

Responsibilities
  1. Develop and maintain strong relationships with clients and agency stakeholders.
  2. Manage project workflows and ensure timely delivery.
  3. Evaluate and improve existing processes and procedures.
  4. Escalate issues to your line manager when necessary.
  5. Maintain accurate records of project progress and outcomes.