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Network Growth Expert

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia EcoVadis SAS Full time
Company Overview
EcoVadis SAS is the leading provider of business sustainability ratings, with a mission to guide all companies towards a sustainable world. Our solutions are backed by an international team of experts and powerful technology.

Job Description
We are seeking a highly motivated and experienced Account Executive to join our team in the Asia Pacific region. As a key member of our sales and customer success team, you will be responsible for growing our network of assessed companies, boosting response rates, and driving value throughout the EcoVadis onboarding experience.

Responsibilities
  • Engage with customers via phone, email, tickets, webinars, etc. to accompany them during the onboarding process, solve their queries, and increase response rates for the APAC markets.
  • Identify and target "high value" customers and take appropriate steps to engage them successfully using sales tactics.
  • Manage, monitor, and drive your portfolio to maximize conversion.
  • Be proactive to nurture and build your pipeline, re-engage customers, and maximize inflow.
  • Be autonomous to manage all your tasks efficiently, display commercial awareness to identify proactively business opportunities.
  • Capture and record internal and customer-sourced insights, then proactively report and contribute as necessary with the Team Leader, Management, and other EcoVadis BU's to bridge gaps that may exist between customer expectations and participation.

Qualifications
To succeed in this role, you should have:
  • Experience in sales or upselling/inside sales preferred, comfortable with proactive outreach to EcoVadis network members.
  • Ability to interpret data to identify actions.
  • Fluency in English, and Japanese or Chinese. Other South-East Asian languages are a strong plus.
  • Team player.
  • 2+ years experience in a customer-facing role.
  • Autonomous and proactive.
  • Experience with Salesforce or CRM software preferred.

Benefits
We offer a competitive compensation package, including support with all necessary office and IT equipment, wellness allowance for mental and physical wellbeing, access to professional mental health support, learning and development opportunities, sustainability events and community involvement, employee-led resource groups, medical aid coverage, employer MPF contribution, hybrid work model, and remote work from abroad policy.