Customer Satisfaction Coordinator

7 days ago


Petaling Jaya, Selangor, Malaysia Cube Self Storage Sdn Bhd Full time
Job Description

In this pivotal role, you will be responsible for delivering exceptional customer service, enhancing brand reputation, resolving customer issues efficiently, and driving revenue growth through upselling and cross-selling opportunities.

Key Responsibilities:
  • Provide prompt and friendly customer service to enhance overall customer experience.
  • Shape brand perception through positive interactions, reinforcing our commitment to customer satisfaction.
  • Efficiently resolve customer issues, leading to increased loyalty and word-of-mouth referrals.
  • Identify opportunities to offer additional services or upsell existing customers, driving revenue growth.
  • Maintain facility standards by ensuring the facility meets business requirements and identifying areas that need attention.


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