Customer Satisfaction Coordinator
7 days ago
In this pivotal role, you will be responsible for delivering exceptional customer service, enhancing brand reputation, resolving customer issues efficiently, and driving revenue growth through upselling and cross-selling opportunities.
Key Responsibilities:- Provide prompt and friendly customer service to enhance overall customer experience.
- Shape brand perception through positive interactions, reinforcing our commitment to customer satisfaction.
- Efficiently resolve customer issues, leading to increased loyalty and word-of-mouth referrals.
- Identify opportunities to offer additional services or upsell existing customers, driving revenue growth.
- Maintain facility standards by ensuring the facility meets business requirements and identifying areas that need attention.
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Customer Satisfaction and Loyalty Manager
22 hours ago
Subang Jaya, Selangor, Malaysia ZUS Coffee Full timeCustomer Experience RoleAs Assistant Manager, Customer Experience, you will be responsible for leading customer happiness projects and optimizing support processes at ZUS Coffee. This includes developing project timelines, setting objectives, and assigning tasks to team members to meet deliverables within deadlines. You will also be responsible for...
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Sales and Operations Coordinator
6 days ago
Petaling Jaya, Selangor, Malaysia Ruma Home Sdn. Bhd. Full timeSales and Operations CoordinatorThe Sales and Operations Coordinator role at Ruma Home Sdn. Bhd. is a great opportunity for individuals who are passionate about sales and operations and want to contribute to the success of the company.In this position, you will be responsible for coordinating sales activities and ensuring that all store operations run...
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Project Coordinator
1 week ago
Petaling Jaya, Selangor, Malaysia Convergint Asia Pacific Full timeThriving the CONVERGINT WayConvergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and...
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Customer Service Coordinator
7 days ago
Petaling Jaya, Selangor, Malaysia JACOBS DOUWE EGBERTS Full timeJob OverviewThis role provides a complete order process and customer service to all customers. Ensuring timely resolution of order and delivery issues is crucial in maintaining the highest level of customer satisfaction.The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong attention to...
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Customer Support Director
4 days ago
Petaling Jaya, Selangor, Malaysia Prism+ Full timeWe are seeking a highly skilled and motivated RMA Service professional to join our team as a Technical Service Lead. In this role, you will be responsible for leading the RMA Service team in the return/repair process, data, and technical knowledge management.Main ResponsibilitiesLead the RMA Service team in the return/repair process, data, and technical...
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Online Retail Coordinator
4 days ago
Petaling Jaya, Selangor, Malaysia EUBIQ Full timeE-Commerce Coordinator Job DescriptionWe are seeking a skilled E-Commerce Coordinator to join our team at Exaltech Sdn Bhd. In this role, you will be responsible for managing online sales, providing customer support, and driving sales growth.Key TasksCustomer Engagement: Engage with customers through various online channels, responding to queries, and...
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Customs Clearance Coordinator
4 days ago
Petaling Jaya, Selangor, Malaysia Gulf Agency Company Full timeBe part of GAC Malaysia team to customs clearance, ensuring compliance, timely shipments, and smooth logistics. Handle documentation, liaise with authorities, and resolve clearance issues efficiently.Primarily responsible for carrying out all operational activities associated with sea freight and responsible for permit application related to all other...
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Business Relationship Coordinator
7 days ago
Petaling Jaya, Selangor, Malaysia FunnelEvo Group Full timeCompany BackgroundFunnelEvo Group is a leading provider of innovative solutions and services. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.We are seeking an experienced Business Relationship Coordinator to join our team and contribute to our mission of excellence.Main...
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Retail Centre Support Coordinator
2 hours ago
Petaling Jaya, Selangor, Malaysia IKEA Full timeRetail Centre Support CoordinatorWe are seeking an experienced retail centre support coordinator to join our team. The successful candidate will be responsible for providing administrative support to the customer service team, managing the day-to-day operations of the customer service department, and collaborating with cross-functional teams to drive...
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Field Marketing Coordinator
3 days ago
Petaling Jaya, Selangor, Malaysia DKSH Group Full timeKey ResponsibilitiesAs a Field Marketing Coordinator at DKSH Group, your primary responsibility will be to ensure that our company products are properly stocked and displayed at retailer store fronts.You will be responsible for managing day-to-day merchandising activities against pre-set objectives, prioritizing and reviewing daily tasks, and executing...
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Customer Engagement Coordinator
3 days ago
Petaling Jaya, Selangor, Malaysia Nirvana Asia Full timeJob DescriptionNirvana Asia is hiring a Customer Engagement Coordinator to join our sales and services team. As a key member of our team, you will be responsible for building strong relationships with members, delivering exceptional customer experiences, and driving sales growth.About Nirvana AsiaNirvana Asia is a leading fitness chain dedicated to helping...
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Customer Experience Advocate
3 hours ago
Petaling Jaya, Selangor, Malaysia EV Automotive Company Full timeAt EV Automotive Company, we are dedicated to delivering exceptional customer experiences through our innovative solutions and services.About the RoleWe are seeking a Customer Experience Advocate to join our team, responsible for ensuring customer satisfaction through prompt and effective technical support.ResponsibilitiesYour key responsibilities will...
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Event Coordinator
7 days ago
Petaling Jaya, Selangor, Malaysia BELLSCAPE SDN. BHD. Full timeBellscape is a boutique event and marketing company dedicated to creating distinctive and engaging event experiences. We specialize in the end-to-end management of events, from concept and design to seamless execution, ensuring every detail aligns with our clients' objectives.As an experienced Event Manager, you will oversee and manage events from inception...
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Product Development Coordinator
7 days ago
Petaling Jaya, Selangor, Malaysia Colgate Full timeWe are seeking a Product Development Coordinator to join our team at Colgate-Palmolive. In this role, you will be responsible for supporting the development of new products and product lines that meet the needs of our consumers.With a strong focus on innovation and customer satisfaction, we strive to deliver high-quality products that make a positive impact...
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Customer Service Assistant
2 weeks ago
Petaling Jaya, Selangor, Malaysia Nest Butler Full timeCustomer Service Assistant (Mandarin Speaker)2 days ago Be among the first 25 applicants- Professionally respond to customer inquiries via text and phone calls.- Provide comprehensive product information and address any concerns or issues raised by customers.Showroom Appointment Management (Trello):- Efficiently organize and assign customers with booked...
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Sales and Design Coordinator
4 days ago
Petaling Jaya, Selangor, Malaysia MyGENO Full timeJob SummaryWe are looking for a highly motivated Sales and Design Coordinator to join our team at MyGENO.As a Sales and Design Coordinator, you will be responsible for coordinating sales efforts, developing strong relationships with clients, and delivering tailored design solutions.Main ResponsibilitiesEngage with clients to understand their needs and...
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Customer Service Coordinator
5 days ago
Petaling Jaya, Selangor, Malaysia Infosys (Malaysia) Sdn. Bhd. Full timeAbout the RoleThe Customer Service Coordinator - CMO will be responsible for delivering exceptional customer experiences, ensuring seamless operations, and adhering to quality standards in Corporate Mobile Operations (CMO).ResponsibilitiesDeliver positive customer interactions, address inquiries, and resolve issues efficiently.Process new mobile...
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Workplace Culture Coordinator
7 days ago
Petaling Jaya, Selangor, Malaysia SD Guthrie Berhad Full timeAs a Workplace Culture Coordinator at SD Guthrie Berhad, you will be responsible for promoting a positive and inclusive work environment that fosters collaboration, innovation, and growth. Working closely with our HR team, you will design and implement initiatives to enhance employee engagement, well-being, and job satisfaction.
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Customer Service
1 week ago
Petaling Jaya, Selangor, Malaysia RPG Commerce Full timeThis job is about helping customers have a great experience with RPG Commerce, a cool company creating innovative products. You might like this job because you'll solve problems, connect with people, and be part of a growing team.Founded in 2017, RPG Commerce is a leading direct-to-consumer (DTC) social e-commerce company dedicated to building cutting-edge...
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Project Coordination Lead
7 days ago
Petaling Jaya, Selangor, Malaysia iWISERS Full timeiWISERS: A Leader in Digital Marketing and Consulting:iWISERS is a renowned Digital Marketing and Consulting agency with a strong presence in the APAC region. Our expertise spans over 20+ industries, and we provide comprehensive research, digital marketing, and strategy consulting services to support our partners' businesses.As a Project Coordination Lead,...