Claims Investigation Manager

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

As a Claims Investigation Manager at Prudential Hong Kong Limited, you will play a vital role in supporting the company's goals by conducting efficient and effective claims investigations.

Your key responsibilities will include:

  1. Conducting and driving claims investigation of suspicious, early, and fraudulent claims;
  2. Carrying out claims due diligence and investigation as per established claims standard operating procedures (SOP) and guidelines;
  3. Driving fast claims due diligence and investigation outcomes for quick resolution;
  4. Participating in activities to curb claims loss ratio;

In this role, you will have the opportunity to work with a talented team to drive business results while ensuring compliance with local regulations and Group standards.

To succeed in this position, you will need excellent communication and interpersonal skills, as well as the ability to work independently and collaboratively as part of a team.



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