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Business Operations Manager
1 week ago
Genting Malaysia is a leading multinational conglomerate that operates in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts, and entertainment venues in various locations. With over 50 years of experience, the company is expanding and transforming its Resorts World Genting into a leading tourism and entertainment hub.
The successful candidate will play a crucial role in ensuring the smooth operation of our data centre and backup systems, providing excellent support to our team members and stakeholders.
Key Responsibilities- Perform Daily Data Centre Operations: Execute daily tasks related to data centre management, including backup recovery, reporting, and incident case support.
- Backup and Recovery Support: Provide first- or second-level support for backup and recovery operations, ensuring seamless execution of these critical processes.
- Capacity Planning and Inventory Management: Plan and manage data centre capacity, as well as inventory management for backup systems, to ensure efficient operations.
- Participate in ISO 27001 Certification and ISMS Compliance: Collaborate with the team to achieve ISO 27001 certification and maintain ISMS compliance for backup and data centre operations.
- Risk Management and Change Management: Contribute to risk management and change management initiatives for data centre and backup operations, ensuring effective implementation of changes and mitigation of risks.
- Incident and Problem Management: Assist in managing incidents and problems related to data centre and backup operations, working closely with the team to resolve issues promptly.
- Vendor Management: Manage vendors for preventive maintenance and facilities breakdown, ensuring timely delivery of services according to contracted agreements.
