Service Desk Professional

The Service Desk Professional at Getronics is responsible for delivering high-quality technical support to clients, both locally and internationally.Key Responsibilities:This role involves providing technical assistance, troubleshooting, and resolving complex technical issues to ensure excellent client satisfaction. To excel in this position, you will need...

The Help Desk Analyst Lead role at Miki Travel Asia is responsible for leading a team of help desk analysts in providing technical support to customers.Key Responsibilities:Lead a team of help desk analysts in providing technical support to customers.Develop and implement training programs for help desk analysts.Collaborate with internal teams to resolve...

Service Desk AnalystDepartment: IS - Service DeliveryEmployment Type: Permanent - Full TimeLocation: Malaysia/Kuala LumpurReporting To: Service Desk Team LeaderCompensation: RM4,500 - RM6,500 / monthDescriptionWe're currently looking for a Service Desk Analyst to join our team.The Service Desk Analyst is the first line of support for Glory and the service...

We are looking for a talented Service Desk Analyst to join our dynamic team at Glory Ltd.About the TeamOur team is committed to delivering exceptional support to our employees and stakeholders.The Service Desk Analyst will play a critical role in ensuring that our technology infrastructure is running smoothly and that our employees receive timely and...

Getronics Federal Territory of Kuala Lumpur, MalaysiaService Desk Team ManagerWe are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service...

We are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations. This role demands strong leadership, customer service...

Datacom Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaService Desk AnalystGet AI-powered advice on this job and more exclusive features.Our PurposeHere at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities.The Nitty GrittyWe have over 6,200 people across our global...

About the Opportunity">We're seeking an experienced technical professional to join our service desk team in London and Kuala Lumpur.This is a unique chance to contribute to the growth and evolution of our global managed services function, working closely with our Professional Services team to deliver cloud infrastructure and modern workplace support.Your Key...

We are seeking an experienced Help Desk Professional to join our team at Language Talent Solutions Sdn Bhd. As a key member of our support team, you will be responsible for providing top-notch service to clients through various communication channels.Responsibilities:Addressing customer complaints and resolving issues efficientlyCollaborating with internal...

Role SummaryWe are seeking an experienced IT Service Desk Engineer to join our team. The successful candidate will be responsible for providing timely and effective technical support to our customers, ensuring high levels of customer satisfaction.

About YouWe're looking for enthusiastic, customer-focused engineers who are passionate about delivering an outstanding Service Desk experience. If you're comfortable speaking to UK-based English-speaking customers and colleagues daily, have a proactive 'can-do' attitude, and excellent analytical and problem-solving skills, this could be the ideal role for...

Getronics Federal Territory of Kuala Lumpur, MalaysiaL1 - SERVICE DESK ANALYSTAccountabilities for L1 Service Desk Analyst:Answers calls within stated time guidelines.Analyses and interprets client inquiries to ascertain and solve issues.Provides accurate and creative solutions to client problems meeting all pre-defined quality measurements.Escalates calls...

Japanese Speaking Service Desk SpecialistWorking within a busy Service Desk, the Service Desk Specialist is responsible for calls handling, 1st Level Diagnosis and Support, following and driving the progress from the case opening to its closure.Answer all incoming calls (within 5 rings) or external/internal customer emails reporting a support issue or...

At Hyatt Hotels Corporation, we are seeking a highly motivated and customer-focused Front Desk Service Associate to join our team. The ideal candidate will have excellent communication skills and be able to provide exceptional service to guests.About the RoleThe Guest Services Officer is responsible for contributing to the smooth and efficient running of the...

Getronics Federal Territory of Kuala Lumpur, MalaysiaIT Service Desk AnalystGetronics Federal Territory of Kuala Lumpur, MalaysiaAnswers calls within stated time guidelines.Analyses and interprets client inquiries to ascertain and solve issues.Provides accurate and creative solutions to client problems meeting all predefined quality measurements.Escalates...

Are you an IT enthusiast looking for a challenging role? We're seeking a highly skilled IT Help Desk Professional to join our team. As a critical member of our IT department, you'll be responsible for troubleshooting technical issues and providing timely resolutions to our clients.We're a fast-paced and innovative organization that values teamwork and...

Digital Banking Service Desk ManagerIn this role, you will be responsible for serving as the first point of contact for customers seeking technical assistance over ticket, chat, or email. Your responsibilities will include performing troubleshooting through diagnostic techniques and pertinent questions, determining the best solution based on the issue and...

Job Summary:We are seeking a talented Service Desk Engineer to join our team at OneConnect Financial Technology. In this role, you will be responsible for providing expert technical support to our customers and ensuring that their technical issues are resolved efficiently and effectively.Main Accountabilities:Provide exceptional technical support to...

GKash Sdn Bhd is seeking a Help Desk Professional to provide exceptional technical support to our customers. The successful candidate will be responsible for troubleshooting technical issues and resolving them in a timely manner.Responsibilities:Conducting electrical safety checks on equipment.Testing and evaluating new technologies.Managing multiple cases...

Glory Ltd. is seeking a highly motivated and organized Service Desk Analyst to join our team.Key ResponsibilitiesIncident Management: Log, prioritize, and assign incidents to ensure timely resolution and minimize downtime.Service Request Fulfillment: Manage service requests, including joining, moving, and leaving processes, while maintaining regulatory...