IT Service Desk Engineer

Service Desk Team MemberWe are looking for a highly motivated and skilled individual to join our Service Desk team as a Service Desk Analyst. In this role, you will be responsible for providing technical support to users via phone and chat, as well as dispatching tickets and ensuring that calls are recorded and solutions communicated.As a Service Desk...

Job Summary:We are seeking a talented Service Desk Engineer to join our team at OneConnect Financial Technology. In this role, you will be responsible for providing expert technical support to our customers and ensuring that their technical issues are resolved efficiently and effectively.Main Accountabilities:Provide exceptional technical support to...

The Help Desk Analyst Lead role at Miki Travel Asia is responsible for leading a team of help desk analysts in providing technical support to customers.Key Responsibilities:Lead a team of help desk analysts in providing technical support to customers.Develop and implement training programs for help desk analysts.Collaborate with internal teams to resolve...

Datacom Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaService Desk AnalystGet AI-powered advice on this job and more exclusive features.Our PurposeHere at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities.The Nitty GrittyWe have over 6,200 people across our global...

Service Desk AnalystDepartment: IS - Service DeliveryEmployment Type: Permanent - Full TimeLocation: Malaysia/Kuala LumpurReporting To: Service Desk Team LeaderCompensation: RM4,500 - RM6,500 / monthDescriptionWe're currently looking for a Service Desk Analyst to join our team.The Service Desk Analyst is the first line of support for Glory and the service...

We are seeking an experienced and proactive IT Service Desk Team Leader to manage and lead our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations.Key Responsibilities:Manage a small to medium-sized team to...

Getronics Federal Territory of Kuala Lumpur, MalaysiaService Desk Team ManagerWe are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service...

We are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations. This role demands strong leadership, customer service...

We are seeking a skilled Technical Support Engineer to join our team at Novozymes A/S, part of Novonesis Group. As a Technical Support Engineer, you will play a critical role in resolving complex technical issues and providing high-quality support to our global users.Key Responsibilities:Resolve technical issues via phone, email, or remote desktop...

Japanese Speaking Service Desk SpecialistWorking within a busy Service Desk, the Service Desk Specialist is responsible for calls handling, 1st Level Diagnosis and Support, following and driving the progress from the case opening to its closure.Answer all incoming calls (within 5 rings) or external/internal customer emails reporting a support issue or...

Select how often (in days) to receive an alert:Service Desk Analyst (Japanese Speaking)Date: 8 Mar 2025Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400,000 clients in 140 countries, bettering society. Across all our businesses...

Are you ready to take your career to the next level as a Global Service Desk Agent? We are seeking a skilled and motivated professional to join our team at Novozymes A/S, part of Novonesis Group.Key Responsibilities:Provide first-level remote support to our global users via phone, email, or remote desktop sessionsEscalate complex technical issues to senior...

Digital Banking Service Desk ManagerIn this role, you will be responsible for serving as the first point of contact for customers seeking technical assistance over ticket, chat, or email. Your responsibilities will include performing troubleshooting through diagnostic techniques and pertinent questions, determining the best solution based on the issue and...

About the Opportunity">We're seeking an experienced technical professional to join our service desk team in London and Kuala Lumpur.This is a unique chance to contribute to the growth and evolution of our global managed services function, working closely with our Professional Services team to deliver cloud infrastructure and modern workplace support.Your Key...

Getronics Federal Territory of Kuala Lumpur, MalaysiaL1 - SERVICE DESK ANALYSTAccountabilities for L1 Service Desk Analyst:Answers calls within stated time guidelines.Analyses and interprets client inquiries to ascertain and solve issues.Provides accurate and creative solutions to client problems meeting all pre-defined quality measurements.Escalates calls...

About Us">Datacom is a leading professional IT services company with a strong presence in Australasia. With a global workforce of over 6,200 people, the company delivers expert solutions in data centers, IT services, software engineering, and application management.We pride ourselves on our commitment to diversity, equity, and inclusion, ensuring that our...

Glory Ltd. is seeking a highly motivated and organized Service Desk Analyst to join our team.Key ResponsibilitiesIncident Management: Log, prioritize, and assign incidents to ensure timely resolution and minimize downtime.Service Request Fulfillment: Manage service requests, including joining, moving, and leaving processes, while maintaining regulatory...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Miki Travel Asia.ResponsibilitiesPerform various technical work tasks remotely or on the site of the user to satisfy business and user requirements.Document and report on the work done to ensure that procedures and policies are being adhered to.Follow the...

We are seeking a highly skilled Service Desk Analyst to join our team at Genpact. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and support.Main ResponsibilitiesRespond to customer inquiries by providing diagnostic and technical assistance on various platforms and systems supported by us.Coordinate and...

We are seeking a skilled Technical Support Specialist to join our team at FNZ. As a key member of our IT department, you will play a crucial role in providing high-quality technical support to our end-users.Job Description:Provide technical assistance to users via our helpdesk softwareImplement desktop solutions, including Intune and Autopilot...