Senior Customer Service Manager Role
3 days ago
HABIB Group is a leading luxury goods and jewelry retailer seeking a dedicated and experienced Assistant Manager to join our e-Commerce operations team. As a key member of our team, you will play a vital role in ensuring top-notch customer service quality.
Job Overview:This is an exciting opportunity for a seasoned customer service professional to take on a leadership role within our organization. The successful candidate will be responsible for leading a team of customer service representatives, handling complex customer inquiries, and working collaboratively with internal stakeholders to drive continuous improvement.
Responsibilities:- Leadership: Lead and motivate the Customer Service team to achieve exceptional customer satisfaction.
- Quality Control: Conduct quality assurance checks and work internally to ensure the team receives necessary coaching, mentoring, and training to improve service quality.
- Customer Relationship Building: Foster strong relationships with customers through prompt and professional handling of customer inquiries.
- Diploma or Degree in any related field.
- At least 2-5 years of experience in customer service, with at least 1-2 years in a leadership role.
- Prior experience in customer service management, call centers, or a related environment is an asset.
- Proficiency in customer service software (e.g., CRM systems).
- Ability to work on shifts and public holidays.
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Assistant Manager
3 days ago
Ampang Jaya Municipal Council, Malaysia HABIB Group Full timeMid-Senior Level Customer Service Manager Role:HABIB Group is seeking a seasoned customer service professional to fill the position of Mid-Senior Level Customer Service Manager. This role requires a leader who can motivate and guide the Customer Service team to achieve high levels of customer satisfaction.Key Responsibilities:Team Leadership: Lead and...
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Customer Service Leadership Position
3 days ago
Ampang Jaya Municipal Council, Malaysia HABIB Group Full timeJob Description:We are seeking a highly motivated and experienced Assistant Manager to lead our Customer Service team in achieving exceptional customer satisfaction. The ideal candidate will have a proven track record of successfully managing teams, with a strong focus on customer service excellence.Key Responsibilities:Team Leadership: Lead and motivate the...
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Senior Accountant Role
7 days ago
Selayang Municipal Council, Malaysia ACCA Careers Full time**About the Role:**We are seeking an experienced Audit Senior to join our team at ACCA Careers. As an essential member of our audit team, you will lead and manage audit engagements, executing tasks with precision and accuracy. Your ability to identify and resolve complex accounting and auditing issues will be invaluable to our clients.**Key...
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Customer Service Operations Manager
3 days ago
Klang Municipal Council, Malaysia Balchem Full timeAbout the RoleWe are seeking a highly skilled individual to join our team as a Customer Service Operations Manager. The successful candidate will be responsible for overseeing and enhancing customer service operations, ensuring optimum customer satisfaction levels in balance with smooth and efficient production and logistic operations.The ideal candidate...
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Customer Service
4 weeks ago
Petaling Jaya, Malaysia Samsung Authorized Customer Service Center (One Mobile Care Sdn Bhd) Full time**Requirements**: - Availability to work shift hours, including weekends and holidays - Ability to work under daily and/or weekly deadlines, in a fast-changing work environment - Ability to multitask and deal with customer-driven interruptions - Experience in customer service is a huge advantages **Responsibilities**: - Handle issues regarding client...
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Senior Sales Development Manager
1 day ago
Klang Municipal Council, Malaysia Agensi Pekerjaan RF Sdn Bhd Full timeAbout the RoleWe are looking for a talented Senior Key Account Executive to join our team at Agensi Pekerjaan RF Sdn Bhd.In this role, you will be responsible for managing key customer relationships, driving sales growth and delivering exceptional customer service.You will work closely with internal teams to develop and implement strategies that meet...
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Senior Sales Executive
3 days ago
Ampang Jaya Municipal Council, Malaysia Sulzer Ltd Full timeAbout the RoleWe are seeking a highly motivated Senior Sales Executive to join our team. As a Senior Sales Executive, you will be responsible for developing and penetrating bio-based markets according to company core business & directions.You will grow a solid technical understanding and mature sales skills about advantages and benefits derived from Sulzer...
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Senior QA/QC Manager Role
6 days ago
Klang Municipal Council, Malaysia AtkinsRéalis Full timeAbout This OpportunityWe are seeking an experienced Senior QA/QC Manager to lead and manage QA/QC activities across multiple projects. The ideal candidate will have a comprehensive understanding of industry standards and regulations, as well as excellent analytical and problem-solving skills.The successful applicant will be responsible for developing,...
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Accounting and Finance Leader
3 days ago
Ampang Jaya Municipal Council, Malaysia HABIB Group Full timeHABIB Group is committed to delivering exceptional service and value to our customers and stakeholders. As a Senior Accountant, you will play a crucial role in driving our financial success and contributing to our mission.Responsibilities:Collaborating with senior management to develop and implement financial strategies that drive business growth and...
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Senior Accounting Professional
10 hours ago
Ampang Jaya Municipal Council, Malaysia Hasbro Full timeAbout YouWe are looking for a highly skilled and experienced accounting professional to join our team as a Senior Accounting Manager. The successful candidate will possess a strong background in finance and accounting, with a minimum of 5 years of experience in a sizeable multinational corporation or listed company.The ideal candidate will have experience in...
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Distribution and Customer Service Liaison
4 days ago
Klang Municipal Council, Malaysia Speedy Best Sdn Bhd - Career Page Full timeJob SummaryThe Distribution and Customer Service Liaison role at Speedy Best Sdn Bhd is a critical position that requires a highly organized and customer-focused individual to manage daily operations, provide exceptional customer service, and collaborate with internal teams to drive business success.ResponsibilitiesCustomer Service: Respond to customer...
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Senior Sales
3 weeks ago
Ampang Jaya Municipal Council, Malaysia Sulzer Services Full timeCT_Process Plants-E441CTSenior Sales & Applications Engineer - Full Time - Selangor Darul Ehsan, MalaysiaAt Sulzer, you are in charge of your career and continued development. Take the opportunity to broaden your skills by seeking new roles that reflect your experience. Create your own impact by building solutions that help make lives safer, smarter and more...
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Customer Service
2 days ago
Ampang, Malaysia EPS Full time**Main duties/Responsibilities**: **MON - FRI (Normal working hours only, no shift)** - To attend to inbound/ outbound calls according to the Standard Operating Procedure in resolving and providing solution to customers enquiries/requests in more effective and efficient way, this includes back end administration processing - To liaise effectively with other...
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Customer Service Lead
10 hours ago
Klang Municipal Council, Malaysia Sime Darby Property Full timeAbout Our TeamOur sales team at Sime Darby Property is committed to delivering exceptional customer service and achieving outstanding sales results. As a Customer Service Lead, you will play a key role in ensuring that our customers receive the highest level of service and support.Key Responsibilities:To lead and motivate the sales team to deliver...
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Consumer Healthcare Finance Leadership Role
7 days ago
Ampang Jaya Municipal Council, Malaysia Haleon Full timeAbout UsWe're Haleon, a company that's improving everyday health for billions of people. Our portfolio of category-leading brands includes Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum. We're driven by a unique combination of deep human understanding and trusted science.Role OverviewWe're looking for a highly experienced Finance...
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E-Commerce Operations Manager
3 days ago
Ampang Jaya Municipal Council, Malaysia HABIB Group Full timeE-Commerce Operations Manager Job Description:We are seeking a highly motivated and experienced E-Commerce Operations Manager to lead our Customer Service team in achieving exceptional customer satisfaction. The ideal candidate will have a proven track record of successfully managing teams, with a strong focus on customer service excellence.Key...
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Store Management and Customer Service Leader
6 days ago
Klang Municipal Council, Malaysia PRISM+ Full timePRISM+ Malaysia is a leading electronics company seeking a skilled Retail Assistant Store Manager to join our team. As a key member of our organization, you will play a crucial role in driving sales growth and improving customer satisfaction.Your primary responsibility will be to manage daily store operations, including cash handling, inventory management,...
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Personal Assistant to Senior Management
17 hours ago
Klang Municipal Council, Malaysia Polymer Link Sdn. Bhd. Full timePolymer Link Sdn. Bhd. is a dynamic and innovative company that offers a unique opportunity to join our team as a Personal Assistant to Senior Management. As a key member of our team, you will provide high-level support to our senior management team, including administrative tasks, research, and analysis.Your responsibilities will include coordinating...
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Customer Acquisition Specialist
11 hours ago
Ampang Jaya Municipal Council, Malaysia UOB Full timeAbout UOBUOB operates with a strong commitment to its values, prioritizing honesty, enterprise, unity, and dedication. With a rich history spanning over 80 years, we have established a robust presence across Asia and beyond.Our DepartmentThe Personal Financial Services department is focused on developing innovative solutions that cater to the evolving needs...
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Customer Service Executive
7 days ago
Kajang Municipal Council, Malaysia Fresco Mercado Organico Online Full timeJob OverviewFresco Mercado Organico Online is seeking a highly motivated and skilled Sales Representative to join our team. As a Sales Representative, you will play a critical role in servicing our online and retail customers, establishing new accounts, and resolving customer complaints.ResponsibilitiesServicing online and retail customers through effective...