Current jobs related to Customer Relationship Expert - Kuala Lumpur, Kuala Lumpur - StoreHub

  • Customer Relationship Growth Expert

    17 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

    Job Overview - Customer Relationship Growth ExpertAbout OCBC BankAt OCBC Bank, we are committed to delivering exceptional customer experiences. We are looking for a skilled Relationship Manager to join our team and drive customer relationship growth.Key ResponsibilitiesManage a portfolio of existing Middle Market customers to optimize revenue growth.Develop...

  • Relationship Development Expert

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time

    We are looking for a skilled Relationship Development Expert to join our RHB Banking Group team.The successful candidate will be responsible for providing advisory and financial planning assistance to customers in terms of portfolio management.You will also be responsible for creating relationship management of existing Premier Banking customers in...

  • Relationship Building Expert

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Holiday Tours Full time

    About the PositionWe are looking for a Relationship Building Expert to join our team at Holiday Tours. As a key member of our leadership group, you will be responsible for building and maintaining strong relationships with our customers, partners, and stakeholders.Your primary focus will be on leading and executing plans to enhance customer satisfaction,...

  • Financial Relationship Expert

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full time

    We Are Looking ForA highly motivated and results-driven Private Wealth Relationship Manager to join our team at CIMB. As a key member of our wealth management group, you will be responsible for providing exceptional service to our high net worth clients.Key ResponsibilitiesProvide expert financial advice and guidance to private wealth customers.Promote and...

  • Multilingual Customer Service Expert

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full time

    Job OverviewThe successful candidate will be responsible for delivering top-notch customer service, addressing customer concerns, and contributing to the overall growth and success of the organization.Main Duties and Responsibilities:Offer exceptional customer service through effective communication and problem-solving skills.Investigate and resolve customer...

  • Client Relationship Expert

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Adventus Pte Ltd Full time

    About the RoleThe Client Relationship Expert at Adventus Pte Ltd will be responsible for developing and maintaining strong, long-term relationships with clients. This involves understanding their business objectives and IT needs, ensuring services align with their goals, and providing strategic technology advice to help them achieve success.Key...

  • Financial Services Relationship Expert

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

    Job ProfileWe are seeking a Financial Services Relationship Expert to join our Commercial Banking team. As a key contributor, you will be responsible for managing and growing our customer portfolio, identifying new business opportunities, and collaborating with product specialists to cross-sell banking products.Key ResponsibilitiesPortfolio Management:...

  • Customer Relationship Specialist

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ExciMed International Full time

    ExciMed International is looking for a highly motivated Market Development Expert to join our team. In this role, you will be responsible for developing and maintaining in-depth knowledge of our products and services.Responsibilities:Demonstrate product features and benefits to potential customers.Provide exceptional customer service and support to ensure...

  • Account Growth Expert

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Sdn Bhd Full time

    About the RoleWe are seeking a highly motivated Inside Sales Representative to join our team in Kuala Lumpur. As an Inside Sales Specialist – Lead Generator, you will be responsible for qualifying potential leads and driving growth for Google's products and services.Responsibilities:The successful candidate will have the following responsibilities:Qualify...

  • Customer Support Expert

    17 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Swift Software Full time

    Job DescriptionWe are seeking a skilled Customer Support Expert to join our team at Swift Software. The ideal candidate will be responsible for the onboarding of new customers, coordinating the whole process, and interfacing with internal and external customers.The successful applicant will have a Bachelor's degree and at least 3-5 years of experience in a...

  • Relationship Growth Professional

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full time

    Key ResponsibilitiesManage key relationships with existing and potential customers, providing expert advice on financial management and portfolio expansion.Develop and execute strategies to acquire and deepen relationships with new and existing customers, identifying business opportunities and driving revenue growth.Maintain a strong understanding of our...

  • Customer Relationship Manager

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Neway Valve Full time

    Senior Sales PositionWe are seeking an experienced Customer Relationship Manager to join our team at Neway Valve. In this role, you will be responsible for managing customer relationships, preparing quotation bid packages, and providing exceptional customer service.Cultivate and maintain collaborative relationships with customers, HQ factory and internal...

  • Relationship Banking Expert

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia UOB Full time

    About the RoleThe Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. As an Account Manager, you will be responsible for building strong relationships and enhancing relationships to ensure SME clients' optimum utilization of banking facilities in accordance with the bank's prescribed standards...

  • Customer Engineering Expert

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full time

    Role OverviewThe Customer Engineering Expert will play a key role in designing and implementing solutions that meet the evolving needs of our customers. This involves collaborating with cross-functional teams to develop and deliver innovative customer-facing solutions.Key Responsibilities:Design and implement customer-facing solutions that meet the evolving...

  • Customer Relationship Manager

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Australian Insurance Ltd. Full time

    About UsZurich Australian Insurance Ltd. is seeking a highly skilled Customer Relationship Manager to join our team. As a key member of our sales and service team, you will be responsible for driving business growth and profitability through effective relationship management.Key ResponsibilitiesManage daily work processes to achieve operational and strategic...

  • Relationship Ambassador

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time

    Job DescriptionWe are seeking a Relationship Ambassador to provide one-stop and holistic banking solutions to our customers.Promote professional wealth advice to achieve customer satisfaction goals.Foster strong relationships with HNW clients through proactive engagement, enhancing the customer engagement score.Maintain compliance by adhering to documentary...

  • Financial Relationship Expert

    4 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CIMB BANK BERHAD Full time

    Role DescriptionThis is a full-time on-site role located in Kuala Lumpur for a Deposit Relationship Manager at CIMB BANK BERHAD.The Deposit Relationship Manager will analyze customer needs and provide financial advice and solutions.Key Responsibilities:Managing relationships with deposit customersPromoting deposit productsAnalyzing customer needsProviding...

  • Customer Relationship Professional

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Bank, Ltd Full time

    Customer Relationship Professional RoleWe are seeking a highly skilled professional to join our team at MUFG Bank, Ltd.The ideal candidate will have a proven track record in building strong relationships with key customers and delivering high-quality service and technical support.The role involves working in partnership with colleagues across functional...

  • Customer Network Growth Expert

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full time

    CIMB is seeking an experienced Customer Network Growth Expert who can help drive business expansion through strategic client acquisition and relationship management. The successful candidate will be responsible for establishing and maintaining strong relationships with SME/Non-Retail customers, identifying opportunities for cross-selling, and promoting...

  • Customer Service and Sales Expert

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Takecare Auto Parts Supplies Sdn. Bhd. Full time

    We are looking for a highly motivated and results-driven Sales Advisor to join our team at Takecare Auto Parts Supplies Sdn. Bhd.About the Role:Identify and pursue new business opportunities to drive sales growth.Build and maintain strong relationships with existing customers to increase loyalty and retention.Collaborate with internal teams to develop and...

Customer Relationship Expert

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia StoreHub Full time
Job Description:

The Account Manager at StoreHub is a vital role that requires a unique blend of skills and expertise. This position involves owning and executing a large portfolio of renewal contracts, working closely with internal teams to secure renewals, minimize financial attrition, and pass insights back to the business to set customers up for success while maximizing financial results.

Key Responsibilities:

  1. Develop and implement negotiation strategies for renewals that maximize contract value and build customer trust.
  2. Collaborate with Merchant Success Managers for data-driven renewal strategies tailored to each customer.
  3. Drive account growth by identifying up-sell, cross-sell, and add-on opportunities upon renewal.
  4. Partner with internal teams (e.g., Competitive Intelligence, Pricing, Product Management, Legal) to build comprehensive 'win' strategies.
  5. Maintain accurate 120-day renewal forecasts and communicate risks for proactive resolution planning.
  6. Uphold best practices in Opportunity Management, Data Quality, Quoting, and Forecasting.
  7. Act as a subject matter expert, guiding the team in meeting financial and strategic targets.

Requirements:

  1. 2-3 years in Sales, Operations, or Account Management with a focus on contract negotiation.
  2. Strong skills in negotiation, process management, financial acumen, and customer relationship management.
  3. Bachelor's degree, CRM experience, and adaptability to changing priorities.
  4. Experience negotiating SME to Enterprise contracts.
  5. Familiarity with enterprise CRM tools and a background in transaction management.
  6. A completed negotiation skills course is an asset.