Talent Acquisition Partner

4 weeks ago

Subang Jaya, Selangor, Malaysia IBM Full time
About the Role

As a Talent Acquisition Partner at IBM, you will play a critical role in building relationships with Hiring Managers and business stakeholders to ensure client satisfaction with IBM's Talent Acquisition Optimization (TAO) services. You will proactively engage with clients to understand and plan for current and future hiring demand, ensuring robust hiring strategies exist to drive the success of the function.

Responsibilities
  • Act as an IBM brand ambassador for the TAO services to client stakeholders, working either on-site or remotely.
  • Work with Hiring Managers and client leadership to understand their hiring forecasts and translate it into recruitment plans on an agreed frequency.
  • Develop an in-depth knowledge of the client's business and industry sector.
  • Provide regular updates to stakeholders on the status of requisitions, health of delivery, recruitment market insights, and strategies to ensure performance metrics are met.
  • May facilitate the role discovery meeting with Hiring Manager and recruiters to discuss delivery expectations, timelines, and sourcing activities.
  • Consult with the Hiring Manager on the role requirements and sector/market talent supply considerations which may impact delivery.
  • Partner with IBM's Sourcing Science team to ensure sourcing campaigns and activities are successful.
  • May support the delivery team in short-list presentation of candidates as required.
  • Analyze platform data to identify ways to improve and optimize delivery performance and share best practice across the account team.
  • Meet weekly/monthly/quarterly production goals and revenue targets as set by management team.
  • Participate in client update meetings and represents the service to stakeholders as required.
  • Obtain high client satisfaction levels with the service to promote positive NPS scores, references, and case studies from the account.
Requirements
  • At least 1 year of recruitment and/or HR experience, and/or in a client management role working across a variety of stakeholders.
  • Good working proficiency in computer skills and MS Office (particularly Excel and PowerPoint).
  • Fluency in English.
About IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics.

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