Service Management Consultant

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Arvato Systems Malaysia Full time

Arvato Systems Malaysia is looking for a skilled Jira Service Management Consultant to join our team. As an internationally active IT specialist, we support renowned companies in their digital transformation.

In this role, you will design, develop, and deploy custom apps and integrations using Atlassian JSM. You will work closely with cross-functional teams, collaborate with stakeholders, and stay up-to-date with the latest Atlassian technologies.

Responsibilities:

  • Develop workflows and integrations for Atlassian products, with a focus on Jira Service Management.
  • Provide technical guidance on the best approaches for implementing solutions.
  • Design, develop, and deploy clean, maintainable, and scalable workflow logic.
  • Work closely with cross-functional teams to deliver successful outcomes.
  • Stay up-to-date with the latest Atlassian technologies and best practices.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
  • Proven experience developing workflows and integrations for Atlassian products, with a focus on Jira Service Management.
  • Strong proficiency in TypeScript and experience with Node.js and React would be a benefit.
  • Experience working with RESTful APIs and webhooks.
  • Solid understanding of software development lifecycle and agile methodologies.
  • Excellent communication skills with the ability to effectively collaborate with cross-functional teams.


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