Multilingual Service Consultant
6 days ago
Join Our Team
We are looking for a talented Customer Support Consultant to join our global team. As a bilingual consultant, you will work closely with clients to understand their needs, utilize company tools to resolve issues, meet productivity requirements, and ensure proper documentation of activities.
Responsibilities
- Deliver high-quality customer service via multiple channels.
- Use company-provided tools and resources to address customer complaints.
- Maintain high levels of productivity, availability, and quality standards.
- Meet pre-determined targets and goals.
- Document all interactions with clients thoroughly.
Requirements
- Strong Japanese language skills, including written and verbal communication.
- Proficient in Microsoft Office applications.
- Bachelor's Degree or Diploma required.
- Fresh graduates welcome to apply.
- Excellent customer service skills.
Work Arrangement
24-hour rotational shifts, 5 days a week, at our KL Sentral office.
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