Renewal Support Specialist

1 week ago


Petaling Jaya, Selangor, Malaysia Sunway Berhad Full time

Sunway Berhad is looking for a skilled Operations Clerk to support our team in delivering exceptional service to our clients.

Job Description:

The successful candidate will be responsible for various administrative tasks, including preparing renewal notices, issuing billings and credit notes, and updating policy notifications.

This role requires strong organizational and communication skills, as well as the ability to work effectively in a team environment.

Key Tasks:
  1. Prepare Renewal Notices: Prepare renewal notices for motor and non-motor policies one month in advance of the expiry date and arrange for their distribution to clients.
  2. Issue Billings and Credit Notes: Issue billings and credit notes for staff insurance renewal, adjustment billings, and advance billings for premium collection while ensuring supporting documents are properly documented and captured by the Finance department.
  3. Update Policy Notifications: Update the Excel listing for daily policy notifications in the insurer's system.
  4. Manage Client Files: Sort and file client files and debit/credit advice where relevant.
  5. Send Reminder Letters: Prepare and arrange reminder letters to clients.
Requirements:
  • Candidate must possess at least SPM/STPM level.
  • Proactive with good communication skills.
  • Punctual, regular, and consistent attendance.

Work location: Bandar Sunway, Selangor.



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