Assistant Manager
3 days ago
As a key member of the Platform Quality & Experience team, you will play a critical role in driving strategic advancements in platform quality and experience. This involves collaborating across teams to develop and implement initiatives that improve user satisfaction and loyalty.
Your responsibilities will include:
- Overseeing the quality of users on our platform, ensuring a superior experience across all facets.
- Driving project rollouts, providing analytical insights and aligning stakeholders on quality standards.
- Analyzing user journeys, leveraging real-time feedback to pinpoint areas for improvement.
Key Requirements:
- Minimum 5 years' experience in Project Management, Consulting, Strategy, or Business Analysis.
- Exceptional stakeholder management and communication skills.
- Ability to interpret data, identify process gaps, and devise strategic improvement plans.
- Proficiency in SQL, Excel, and Google Sheets.
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