Commercial Excellence Leader APAC

2 weeks ago


Penang, Malaysia Boston Scientific Gruppe Full time

About Boston Scientific Gruppe

Boston Scientific Gruppe is a global leader in the medical technology industry, dedicated to transforming lives through innovative medical solutions that improve patient outcomes. Our mission to advance science for life drives our commitment to delivering high-quality products and services that make a meaningful difference in the world.

Job Overview

We're seeking an experienced Senior Manager of Commercial Operations APAC to lead our Commercial Excellence team in driving business performance across Asia Pacific. As a key member of our leadership team, you'll be responsible for developing and implementing strategies to optimize commercial processes, improve efficiency, and enhance customer satisfaction.

Key Responsibilities

  1. Strategic Planning: Develop and execute comprehensive plans to drive commercial excellence, aligning with company goals and objectives.
  2. Process Design: Design and implement optimized commercial processes, leveraging best practices and digital transformation to drive efficiency and effectiveness.
  3. Change Management: Lead cross-functional teams in implementing process changes, ensuring minimal disruption to business operations.
  4. Performance Metrics: Establish and track key performance indicators (KPIs) to measure commercial operations performance and identify areas for improvement.
  5. Stakeholder Collaboration: Develop and maintain strong relationships with commercial leaders, ensuring effective communication and alignment on goals and objectives.
  6. Data-Driven Decision Making: Provide commercial analytics, reporting tools, and business intelligence solutions to inform decision-making and drive business growth.
  7. Culture of Excellence: Foster a culture of continuous improvement, recognizing and rewarding individuals and teams that demonstrate exceptional performance and commitment to excellence.
  8. Leadership Development: Recruit, retain, and develop top talent to build a high-performing commercial operations team that supports the company's strategic objectives.

Requirements

  • Bachelor's degree in Business Administration or related field.
  • Over 10 years of experience in commercial operations, sales operations, supply chain operations, or similar functions.
  • Proven leadership capability and track record of building and managing teams.
  • Ability to establish and communicate a clear vision of a newly established team.
  • Strong project management skills, including change management, prioritization, and time management.
  • Ability to work in a fast-paced, demanding environment and multi-task with flexible and agile mindset.
  • Excellent verbal and written communication skills in English; additional APAC languages desirable.


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