Customer Care Manager

2 days ago


Petaling Jaya, Selangor, Malaysia Kohler Co. Full time
Job Overview

We are seeking a Customer Care Manager to join our team. As a key member of our technical services department, you will be responsible for providing exceptional customer care and ensuring customer satisfaction.

Your key responsibilities will include:

  • Handling customer complaints and resolving issues efficiently
  • Providing product knowledge and training to sales colleagues and distributors
  • Supporting and managing distributors' Kohler Technical Specialists (KTS)

To be successful in this role, you will need:

  • Bachelor's degree graduate with 5 years of experience in the technical service field
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills

This position offers a competitive salary and benefits package, as well as opportunities for career growth and development.



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