Network Operations Specialist
5 days ago
Key Responsibilities
- Leading the Retail IT Ecosystem:
- Design and implement IT infrastructure strategies to support retail operations and corporate initiatives.
- Manage the physical and virtual environments, including servers, storage systems, and networking components.
- Providing End-to-End Support:
- Provide end-to-end support for retail operations, including point-of-sale (POS) systems, logistics, inventory management, and warehouse operations.
- Troubleshoot and resolve technical issues promptly to minimize disruption to operations.
- Cybersecurity and Compliance:
- Develop and implement cybersecurity protocols in partnership with the Group Cyber Security team to protect sensitive data and infrastructure from breaches.
- Conduct regular security assessments and vulnerability testing on networks and systems.
- Ensure 100% compliance with internal and external audits related to network security and data protection policies.
- Team Management and Leadership:
- Supervise and mentor a team of four IT professionals, setting clear objectives and conducting regular performance reviews.
- Assign and prioritize tasks to ensure smooth day-to-day operations and project delivery.
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