Trade Finance Technical Specialist

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Optimum Infosolutions Full time

Optimum Infosolutions is seeking a skilled Trade Finance Technical Specialist to join our team. As a key member of our Application Support Department, you will be responsible for providing technical support and expertise in Trade Finance applications.

Job Description
  • To provide trade application technical support and work closely with internal teams to ensure timely and efficient resolution of IT application related incidents and service requests.
  • To perform problem investigation – problem identification, root cause analysis, solution definition, SIT/UAT and implementation.
  • To interact with internal teams and external 3rd party vendors to troubleshoot and resolve complex problems.

Key Responsibilities:

  • Provide high-level input to application/infrastructure scalability.
  • Design appropriate metrics for reporting on key performance and quality indicators.
  • Maintain application monitoring, performance tuning and testing.
Required Skills and Qualifications
  • At least 3 years of experience in Trade Finance Technical Production Support is mandatory.
  • Finastra Certified Technical Associate (FTI, FCC) will be an added advantage.


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