IT Application Specialist

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Arvato System Malaysia Full time
About the Role

We are seeking a highly skilled IT Application Specialist to join our team at Arvato Systems Malaysia. As a key member of our digital transformation team, you will be responsible for managing and recording IT requirements from specialist departments, supporting the conceptual design and evaluation of new software solutions, and ensuring the smooth transition of new software solutions and functional enhancements to regular IT operations.

Key Responsibilities
  1. IT Requirements Management: Manage and record IT requirements from specialist departments, ensuring that all requirements are accurately documented and communicated to the relevant stakeholders.
  2. Software Solution Design and Evaluation: Support the conceptual design and evaluation of new software solutions, working closely with cross-functional teams to ensure that solutions meet business requirements and are aligned with company goals.
  3. Software Solution Implementation: Ensure the smooth transition of new software solutions and functional enhancements to regular IT operations, working closely with IT teams to ensure minimal disruption to business operations.
  4. License Management: Manage licenses and handle usage metrics for software solutions and cloud applications, working closely with central license management to ensure compliance with company policies and procedures.
  5. Patch Management: Take over patch management for the IT applications supported, ensuring that all applications are up-to-date and secure.
  6. Second-Level Support: Provide second-level support for the IT applications supported, working closely with IT teams to resolve technical issues and ensure minimal disruption to business operations.
Requirements
  1. Bachelor's Degree: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
  2. Cloud Application Knowledge: Knowledge of cloud applications, their administration, and maintenance.
  3. Application Knowledge: Know-how in dealing with applications based on MS Windows.
  4. Communication Skills: High level of communication skills as well as analytical and problem-solving skills.
  5. Independent Work Style: Independent, careful, and results-oriented way of working.
  6. Language Skills: Good command of the English language.
About Us

Arvato Systems is a global IT specialist that supports major companies through digital transformation. With over 3,300 staff in over 25 locations, we epitomize in-depth technology expertise, industry knowledge, and focus on customer requirements. We develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes, and take on IT systems operation and support.



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