Application Support Specialist

2 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full time
Job Title: Application Support Specialist

This role is responsible for ensuring the smooth operation of software applications for customers. The ideal candidate will have strong technical skills and excellent communication abilities.

Key Responsibilities:
  • Install and maintain software applications on-site for customers.
  • Provide training and support to customers on product features and usage.
  • Develop and maintain documentation on software user guides and customization requests.
  • Resolve customer issues through remote troubleshooting and debugging.
  • Track and resolve customer tickets in a timely manner.
Requirements:
  • Diploma in an IT-related field.
  • At least 1 year of experience in L1 support.
  • Excellent written and spoken English skills.
  • Proficient in SQL commands and networking.
  • Ability to multitask and prioritize work effectively.

Hiredly X is committed to providing a supportive and dynamic work environment. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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