Relationship Banking Professional

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time
About Us

We are part of the Group Consumer Financial Services division, serving over 3 million customers across Singapore, Malaysia, Indonesia, and China. Our customer proposition caters to high net worth, premier, and emerging affluent individuals through our private wealth management and affluent banking propositions.

This role offers an accelerated career path for aspiring graduates to become future leaders. You will gain hands-on experience, exposure to real-world challenges in Consumer Banking & Wealth Management, and opportunities to develop your skills and knowledge.

Role Responsibilities
  • Promote financial solutions to Premier Banking customers and expand the franchise through various marketing initiatives.
  • Organize and execute events and sales activities aligned with the Premier Banking business direction and related sales initiatives.
Customer Experience
  • Deliver exceptional customer experiences at all touch points through three service elements: cared for, excellent, and enhanced value.
  • Establish strong relationships with Premier Banking customers through regular follow-ups and understanding of their needs.
  • Engage Premier Banking customers to achieve continuous customer satisfaction.
Compliance and Risk Management
  • Adhere to all relevant policies, regulatory risks, and compliance matters.
  • Prevent operational and control lapses.
  • Submit reports on time for statutory and regulatory requirements.
  • Maintain zero defects in account opening, sales transactions execution, loan submission, and related matters.


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