IT Support Specialist

2 days ago


Petaling Jaya, Selangor, Malaysia Silverlake Innovation Partners Sdn Bhd Full time

We are looking for an experienced IT Support Specialist to join our team at Silverlake Innovation Partners Sdn Bhd.

The successful candidate will be responsible for providing day-to-day support to customers' existing IT application team, performing administrative tasks regarding raising logs, problem escalation, and tracking statuses for logs. Key duties include:

  1. Providing day-to-day support to customers' existing IT application team;
  2. Performing administrative tasks regarding raising logs, problem escalation, and tracking statuses for logs;
  3. Coodinating system/application change requests with customers' users, customers' IT teams, and Silverlake;

In addition to these key responsibilities, the candidate should have strong interpersonal and analytical skills, written and verbal communication skills, and the ability to collaborate within a team and lead a team.

Job Requirements

The ideal candidate should possess a Bachelor's Degree in IT, Computer Science, or Engineering related field of study, and minimum 1-2 years working experience in the IT industry. Programming knowledge is a plus.

Silverlake Innovation Partners Sdn Bhd offers a range of benefits to its full-time staff, including EPF & SOCSO contribution, mileage reimbursement, ample free parking lots, and medical charges claimable under our panel doctor.


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