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CIAM Operations Engineer

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Prudential plc Full time
About the Role

We are seeking a highly skilled CIAM Operations Engineer to join our team at Prudential plc. As a CIAM Operations Engineer, you will be responsible for the management and maintenance of our external Identity solution on a full-time basis.

Key Responsibilities
  • Test new capabilities developed by engineering team and verify product updates (patches/upgrades) in UAT
  • Deploy new capabilities and platform updates in UAT and PROD (may require off working hours and standby for PROD deployments)
  • Support application teams on UAT activities
  • Manage and resolve incidents and perform change management tasks (submit and close CRs)
  • Monitor health and performance of CIAM solution
  • Provide on-call support outside of business hours (on-rotation)
  • Escalate issues to engineering team as required
Requirements
  • Bachelor's degree in Information Technology / Computer Engineering / Computer Science
  • Minimum 5 years overall experience with a good understanding of the Identity and Access Management concepts:
    • Identity lifecycle management
    • Identity data models
    • Access management
    • Authentication, SSO, and MFA
    • Authorization
  • Minimum 2 years' experience implementing and configuring ForgeRock CIAM solution.
  • Experienced in any of the following:
    • Java/JavaScript Groovy YAML XML RESTful APIs Git
  • Experienced in authentication and federation technologies:
    • SAML OAuth OpenID/OIDC UMA FIDO2
  • Experience with DevOps, CI/CD pipelines and containerization (Docker) highly desirable.
  • Experience in cloud concepts and technologies (Azure/AWS/GCP) highly desirable.
  • Knowledge/experience in security testing a plus.
  • Prior consulting experience is a plus.
  • Security certification(s) a plus.
Personal Qualities
  • Able to work under pressure and adapt to dynamic change in environment
  • Good communication and interpersonal skills
  • Acquire experience and knowledge of technical and business requirements
  • A team player who is willing to contribute at all levels to ensure team success
  • Proactive in suggesting changes to improve current state and increase efficiency