Lead Training and Development Coach
4 days ago
Sutherland Global is a leading provider of business process outsourcing services. We offer a unique value proposition through market-leading technology and business process excellence.
Our Mission:We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Job Description:You will be expected to create, facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge. You will also be responsible for filling out accurate reports, establishing and maintaining communication with clients and/or team members, and resolving issues to meet company expectations.
Qualifications:- Bachelor's degree in any field (Major in Education or Communication preferred)
- At least 2-3 years of work experience as a Trainer
- Excellent working knowledge on Microsoft Office applications (Excel, Powerpoint, Word and Outlook)
- Strong English verbal and written communication skills
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