Customer Support Supervisor
1 week ago
Key Responsibilities
- Lead and supervise a team of customer service representatives, providing guidance, coaching, and support to ensure the team meets performance goals.
- Ensure the team adheres to manuals, policies, and guidelines, providing ongoing coaching and training to enhance the skills of team members.
- Facilitate training sessions for new hires and organise skill development programs.
- Handle escalated customer issues and complex problem-solving.
- Stay informed about industry regulations affecting customer interactions.
- Serve as a communication link between management and the customer service team.
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Customer Support Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PEOPLE PROFILERS Full timeJob Description:**Overview of the Role**Our ideal candidate will be a skilled support specialist responsible for providing top-notch customer service and technical issue resolution via various online platforms.**Key Responsibilities**We are looking for someone who can handle multiple concurrent chat and email interactions while addressing frequent start and...
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Customer Experience Supervisor
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Kuala Lumpur, Kuala Lumpur, Malaysia Hermes Retail (M) Sdn Bhd Full timeRequirements & Capabilities:To succeed in this role, you will need:A strong passion for retail and customer serviceExcellent leadership and communication skillsAbility to work effectively in a team environmentStrong organizational and time management skillsWe offer a competitive salary and benefits package to the successful candidate. If you are a motivated...
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Customer Support Professional
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Kuala Lumpur, Kuala Lumpur, Malaysia Localizationacademy Full time**About OKX**At OKX, we are shaping the future of cryptocurrency and contributing to individual freedom. As a leading crypto exchange and developer of OKX Wallet, we provide millions with access to crypto trading and decentralized applications (dApps). Our Proof of Reserves ensures safety and reliability across multiple global offices.We believe in We Before...
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Customer Service Team Supervisor
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time**About Us**Trip.com Group is a leading global travel service provider. We have four Customer Service Centres for Trip.com established in various countries, providing 24/7 customer service in multiple languages.We are looking for a Customer Service Team Supervisor to support our customer advisors that help customers with products from hotel reservations to...
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Support Services Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Persol Apac Business Support Services Sdn Bhd Full timeAbout UsPersol Apac Business Support Services Sdn Bhd is a leading provider of business support services.We are seeking a Support Services Manager to join our team and take on key responsibilities such as supervising daily operation support/administration activities, managing all administrative tasks, and working closely with the account manager and/or...
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Business Support Associate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Persol Apac Business Support Services Sdn Bhd Full timeFederal Territory of Kuala Lumpur, MalaysiaBusiness Support AssociatePersol Apac Business Support Services Sdn Bhd Federal Territory of Kuala Lumpur, Malaysia2 weeks ago Be among the first 25 applicantsResponsibilities:Supervising daily operation support / administration activities to ensure smooth execution of business operations by meeting quality and...
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Administrative Support Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Persol Apac Business Support Services Sdn Bhd Full timeAbout the RoleWe are looking for an Administrative Support Specialist to join our team at Persol Apac Business Support Services Sdn Bhd.The successful candidate will be responsible for managing all administrative tasks, including pre-payroll support, employee and contractor mobilization and deployment, purchase orders, and business license-related...
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Support Services Associate Position
6 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Persol Apac Business Support Services Sdn Bhd Full timeJob Description:Persol Apac Business Support Services Sdn Bhd is seeking an experienced Support Services Associate Position to join their team. In this role, you will be responsible for providing support services to ensure the smooth operation of the business. This includes managing administrative tasks, developing and maintaining relationships with clients...
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Business Operations Support Professional
6 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Persol Apac Business Support Services Sdn Bhd Full timeJob Summary:Persol Apac Business Support Services Sdn Bhd is seeking an experienced Business Operations Support Professional to join their team. In this role, you will be responsible for ensuring the smooth execution of business operations by meeting quality and customer service expectations.Key Responsibilities:* Supervise daily operation support /...
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Marketing Campaign Coordinator
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Client Services Executive
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Administrative Support Assistant
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Conversational Support Expert
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Customer Support Advisor
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full timeCustomer Support Advisor | IT Tech | Sales + Digital Mktg - Japanese Speakers (Native/JLPT)This is a full-time on-site role for a Customer Support Advisor in several industries located in WP, Kuala Lumpur. The role involves day-to-day tasks related to customer support with a focus on Japanese language proficiency.QualificationsAble to work in...
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Assistant Marketing Manager
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeSG Support Federal Territory of Kuala Lumpur, MalaysiaAre you a creative thinker, marketing mastermind and data nerd all rolled into one?We're looking for an Assistant Marketing Manager to help shape and activate our brand.If you enjoy blending strategy with creativity, bringing marketing ideas to life and analysing campaign performance to drive results then...
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Customer Support Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JustLogin Full timeJustLogin is seeking an experienced and service-oriented individual to join our team as a Customer Support Specialist.About the RoleWe are looking for someone who can ensure customer satisfaction by resolving technical and business queries promptly and effectively.The ideal candidate should be enthusiastic, customer-oriented, and have excellent communication...
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Customer Support Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JustLogin Full timeJustLogin WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaCustomer Support SpecialistJob DescriptionWe are looking for an experienced, service-oriented, eager-to-grow individual who ensures customer satisfaction is always the number 1 priority by resolving customer's technical/business queries promptly and effectively. You should be...
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Customer Support Analyst
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TNS Inc. Full timeTNS Inc. is seeking a skilled Customer Support Analyst to join our team.About the RoleThis is an exciting opportunity for a motivated and customer-oriented individual to work as a Customer Support Analyst in a dynamic and growing company.As a Customer Support Analyst, you will be part of a support team providing first-line support across TNS Accept, Connect,...
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Customer Support Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full timeThis role is a full-time on-site position for a Customer Support Specialist in several industries located in Kuala Lumpur. The primary responsibility involves day-to-day tasks related to customer support with a focus on Japanese language proficiency.Key qualifications includeAble to work in MalaysiaCustomer support or industry relevant experienceStrong...
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F&B Operations Supervisor
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeWe're seeking a highly skilled F&B Operations Supervisor to join our Inclusive Collection team.Main Duties and ResponsibilitiesIn this role, you'll oversee a team of hosts/hostesses and servers to consistently deliver top-notch customer service at designated outlets. The F&B Operations Supervisor is accountable for collaborating with the Outlet Manager and...