Administrative Support Assistant

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia SLS Bearings (Malaysia) Sdn Bhd Full time
Job Overview:

The Administrative Support Assistant plays a crucial role in ensuring customer satisfaction and maintaining positive relationships between the company and its clients. This position involves providing exceptional customer service and support to customers, addressing inquiries, resolving issues, and promoting a positive brand image.

Responsibilities:
  1. Customer Service: Provide exceptional customer service and support to customers.
  2. Issue Resolution: Resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
  3. Knowledge Management: Stay updated on product knowledge, industry trends, and company updates to better assist customers.
  4. Team Collaboration: Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues.

We offer a dynamic work environment and opportunities for career growth and development. If you are a motivated individual who enjoys working with people, we encourage you to apply.



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