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Sales Professional

1 month ago

Klang Municipal Council, Malaysia New Hoong Fatt Auto Supplies Sdn. Bhd Full time
Job Overview

This role is for a Sales Executive (Export) who coordinates shipments, manages customer inquiries, payments, and feedback. You will be responsible for building relationships with new customers and ensuring satisfaction.

Key Responsibilities
  • Respond to all export customer inquiries efficiently, ensuring a high level of service and satisfaction.
  • Coordinate and manage the timely delivery of shipments by working closely with the planning and warehouse departments to meet export customer requirements.
  • Monitor and follow up on customer payments to ensure they are received on time, minimizing the risk of bad debts.
  • Handle customer feedback and claims effectively, ensuring resolution aligns with company standards and ISO compliance.
  • Support business growth by establishing relationships with potential new customers and managing all aspects of order processing, including delivery options, documentation, and payment methods.
Requirements
  • Candidate must possess at least a Bachelor's Degree or higher in any discipline.
  • Fresh graduates / Final Semester interns are encouraged to apply as training will be provided.
Skills
  • Effective Communication
  • Stakeholder Management
  • Microsoft Office
  • Microsoft Excel
Experience Level
  • No Experience Needed
  • Entry Level
Job Specialisation

Business Development, Key Account / Relationship Management