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Account Development Coordinator

2 weeks ago

Petaling Jaya, Selangor, Malaysia M-DAQ Global Full time
About the Job:
We are seeking an experienced Account Development Coordinator to join our team. In this role, you will be responsible for ensuring customer satisfaction by providing timely and effective support across various stages of the customer journey. This includes handling customer inquiries, managing customer accounts, and collaborating with internal teams to resolve payment-related queries.

Key Responsibilities:
  • Develop and maintain strong relationships with customers to ensure their needs are met.
  • Collaborate with internal teams to resolve complex cases and ensure a seamless experience.
  • Provide troubleshooting assistance to customers to resolve issues and ensure a seamless experience.