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Client Care Professional
1 week ago
About Us
Ikano Group is committed to making sustainability a natural part of our daily work. We operate in several countries and develop Shopping Centres that create walkable communities.
Job Overview
As a Client Care Professional, you will ensure a positive shopping experience for IKEA customers. Key responsibilities include:
- Ensuring customer issues are handled efficiently and empathetically.
- Actively working towards fulfilling the four tasks of the store.
- Developing a strong knowledge of delivery and assembly facilities to provide excellent customer service.
Your Responsibilities
You will be empowered to solve customer complaints, understand the IKEA Concept, and use appropriate manuals from Inter IKEA Systems to enhance the shopping experience.
