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Executive Customer Care Professional

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

The Executive Customer Care Professional is responsible for providing exceptional customer experiences through timely and effective resolution of customer inquiries.

Key Responsibilities:
  • Deliver world-class customer service via telephone
  • Manage customer expectations and display ownership for customer requests

A strong understanding of customer needs and preferences is essential for success in this role.

Requirements:

  • At least Diploma or Degree in any field from a recognized college or university
  • Preferably 1 year of working experience in a call center and/or customer service role