Client Care Specialist
7 days ago
The Client Care Specialist is responsible for delivering exceptional customer care and support to our clients, ensuring their overall satisfaction with our services.
This role requires strong communication skills, empathy, and a passion for delivering outstanding customer experiences.
Responsibilities include responding to client inquiries, resolving issues in a timely and professional manner, and proactively seeking opportunities to enhance their overall experience.
To be successful in this position, you must possess excellent interpersonal skills, a positive attitude, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Provide exceptional customer care and support
- Respond to client inquiries in a timely and professional manner
- Resolves issues efficiently and effectively
- Proactively seek opportunities to enhance client experience
- Maintain accurate records of client interactions
Requirements:
- Bachelor's Degree or equivalent in any discipline
- Minimum 6 months of experience in customer support
- Excellent interpersonal and communication skills
- Able to work in a fast-paced environment
- Positive attitude and passion for delivering outstanding customer experiences
-
Holistic Care Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Homage Full timeJob OverviewWe are seeking a skilled Holistic Care Specialist to join our team at Homage. As a key member of our Care Operations and Quality team, you will play a vital role in delivering high-quality care to our clients.About the RoleThe Staff Nurse is responsible for carrying out various types of nursing care, procedures, and methodologies in different...
-
Client Care Advocate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Homage Full timeKey ResponsibilitiesManage and oversee care schedules, proposals, and adjustment requests, including changes and cancellations efficiently.Collect client and care professional feedback and partner with cross-functional operations, clinical, and technology teams to improve care experience.Ensure client needs are reflected accurately on defined care plans and...
-
Client Care Coordinator
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AwePlus - People, Process, Technology Full timeAwePlus - People, Process, Technology is looking for a Client Care Coordinator to join our team. In this role, you will be responsible for managing client profiles in our systems and providing expert service through written messages.This position requires the ability to screen and reply to client inquiries, convert information from incoming inquiries to our...
-
Client Care Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Career International FOS Sdn Bhd Full timeRequirementsTo succeed as a Client Care Expert, you will need to possess good communication skills, patience, and time management skills.You should also be willing to work on a rotational 9-hour shift between 8 am and 11 pm, and be available for immediate joining.Our company offers a comprehensive benefits package, including EPF/SOCSO, annual leave, medical...
-
Care Management Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Homage Full timeJob SummaryThe Home Health Coordination Manager is responsible for overseeing the coordination of care services for our clients. This includes managing care schedules, proposals, and adjustment requests, as well as collecting client and care professional feedback to improve care experience.
-
Dialysis Care Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nilai University Full timeAbout DaVita Inc.DaVita Inc., a leading global healthcare provider, is committed to delivering industry-leading care to over 2,000 patients across 40 clinics nationwide. We are the #1 private dialysis provider in Malaysia, with 350 teammates serving patients with dignity and respect.Job DescriptionThis role requires a qualified and experienced Dialysis Care...
-
Nursing Care Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Twin Towers Medical Centre Full timeAbout the Role:Twin Towers Medical Centre is a leading healthcare provider in Kuala Lumpur, dedicated to delivering exceptional patient-centered care. As a Nursing Care Specialist, you will play a vital role in providing comprehensive and personalized healthcare to our patients.Key ResponsibilitiesAssessing, planning, implementing and evaluating patient care...
-
Clinical Care Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TRICLINIC Healthcare Sdn Bhd Full timeWe are seeking an experienced clinical care specialist to join our team at TRICLINIC Healthcare Sdn Bhd. The ideal candidate will be responsible for providing high-quality nursing care to patients while ensuring compliance with clinical standards and safety protocols.As a senior nursing professional, you will lead and mentor clinic assistants to ensure...
-
Connected Care
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia HFG Insurance Recruitment Full timeDirect message the job poster from HFG Insurance RecruitmentDirector of Hong Kong & Malaysia at HFG Insurance RecruitmentThis new Connected Care Clinical Specialist role is a high-visibility group-level role responsible for providing clinical leadership and oversight for the organisation's Connected Care initiatives across markets. Connected Care emphasizes...
-
Client Care Professional
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full timeAbout the RoleWe are seeking a skilled Client Care Professional to join our team at Telecontinent. As a key member of our customer support department, you will be responsible for delivering exceptional customer service and support to our clients, resolving technical issues, and ensuring overall customer satisfaction.The successful candidate will possess...
-
Candidate Care Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timeKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Job Description Posted Wednesday 17 July 2024 at 16:00 | Expired Friday 30 August 2024 at 15:59 SUMMARY: The role of a Candidate Care Specialist supporting the global markets mainly the North America region is to deliver exceptional customer service, ensuring candidate complaints are resolved in...
-
Candidate Care Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJob DescriptionPosted Thursday 23 January 2025 at 16:00 | Expires Friday 14 February 2025 at 15:59SUMMARY:The role of a Candidate Care Specialist supporting the global markets mainly the North America region is to deliver exceptional customer service, ensuring candidate complaints are resolved in a...
-
Connected Care Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hays Recruiting MY Full timeLeadership in Connected CareHays Recruiting MY has partnered with a leading Life Insurer to find a highly skilled Assistant Director, Connected Care - Healthcare Specialist.In this key role, you will ensure clinical excellence and innovation in healthcare delivery, patient experience, and clinical processes. You will also provide leadership in clinical...
-
Dental Care Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Dr Clear Aligners Group Full timeAbout Dr Clear Aligners GroupWe are a premier provider of innovative and patient-centered dental care, seeking dedicated Associate Dentists to join our esteemed team.Why Choose Us?Clinical Excellence: Work in state-of-the-art facilities equipped with advanced dental technology and evidence-based practices.Professional Growth: Access ongoing professional...
-
Healthcare Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia International Health Care Full timeJob Overview:We are seeking a skilled Customer Services Executive to join our team. This role offers a unique opportunity to work in a dynamic environment, handling emergency situations, and providing support to clients.The successful candidate will be responsible for managing cases, ensuring timely and efficient resolution, and maintaining excellent...
-
Kuala Lumpur, Kuala Lumpur, Malaysia Hays Recruiting MY Full timeYour new companyThis company is one of the country's leading Life Insurer who provides financial security to families and communities across Malaysia. With an aggressive growth plan and the vision to become a better leader in its field, currently the company is hiring an Assistant Director, Connected Care - Healthcare Specialist.Your new roleYou will be...
-
Senior Care Coordinator
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Homage Full timeOverviewAt Homage, we strive to make a positive impact on the lives of our clients and their families. As a Senior Care Coordinator, you will play a vital role in ensuring that our clients receive the highest quality care and support.
-
Client Support Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeClient Support Specialist122338We are seeking a skilled Client Support Specialist to provide top-notch customer service and support to our valued clients.Key Responsibilities:Delivers customer service that meets or exceeds expectations, ensuring retention of excellent customer relationships.Processes customer requests and resolves basic queries, providing...
-
Client Relationship Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Finsmart Solutions Malaysia Sdn Bhd Full timeAbout the RoleFinsmart Solutions Malaysia Sdn Bhd is looking for an experienced Client Relationship Specialist to join our team. As a key member of our sales team, you will be responsible for serving assigned clients, identifying their needs, and providing services and solutions.Main Responsibilities:To serve assigned clients by identifying their needs...
-
Client Relationship Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ciena Full timeAbout the TeamCiena's sales team is a dynamic and fast-paced group of professionals who are passionate about driving business growth. We are seeking an experienced Client Relationship Specialist to join our team in Malaysia.Responsibilities include:Building and maintaining strong relationships with clientsIdentifying new sales opportunitiesWorking closely...