Client Care Advocate

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Homage Full time
Key Responsibilities
  • Manage and oversee care schedules, proposals, and adjustment requests, including changes and cancellations efficiently.
  • Collect client and care professional feedback and partner with cross-functional operations, clinical, and technology teams to improve care experience.
  • Ensure client needs are reflected accurately on defined care plans and ensure any updates are handled with care and sensitivity.
  • Follow up on visit fulfillment to ensure seamless care continuity. Engage care professionals and secure them for visits.


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