Medical Services Liaison

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time
About the Role:

This position requires a strong working relationship with panel hospitals' administrative staff and doctors. The successful candidate will provide education and awareness to hospital staff, doctors, agents, and leaders on claim abuses, policyholders' rights, medical coverage, and claim processes.

You will resolve service gaps through constructive feedback and implement process improvements where necessary. Additionally, you will support data extraction, aggregation, and quality assurance from multiple sources for quantitative analyses and reporting.



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