Customer Service Liaison Specialist
4 days ago
Job Overview:
We are seeking a highly skilled and experienced Treatment Coordinator to join our team at Dr Clear Aligners Group. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
- Key Responsibilities:
- Effective communication with customers in Mandarin, English, and Bahasa Malaysia
- Minimum 2 years of related working experience in customer-facing roles
- Possess a Diploma in a related field or equivalent
- Maintain a positive attitude and demonstrate a strong sense of urgency
- Foster strong relationships with customers through effective problem resolution and communication
- Liaise with internal teams to ensure seamless delivery of services
- Perform administrative tasks, including billing and monthly reporting
Benefits:
Our team members enjoy a range of benefits, including performance bonuses and medical/dental coverage.
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