Customer Service Liaison
4 days ago
We are a dynamic company seeking a talented individual to join our team as a Customer Support Executive. In this role, you will be responsible for providing top-notch customer service via inbound calls and email enquiries.
Key Responsibilities:- Customer Interaction: Deal directly with customers, responding to their inquiries in a professional and timely manner.
- Enquiry Management: Record and respond to customer inquiries efficiently, ensuring that all issues are resolved to their satisfaction.
- Service Delivery: Obtain any relevant information required to handle service inquiries effectively.
- Fresh Graduates Welcome: We welcome fresh graduates who are eager to start their career in customer service.
- Flexible Working Hours: Our working hours are from 8.30am to 5.30pm or 10.30am to 7.30pm, allowing for flexibility in your daily routine.
- Working Days: You will work any 5 days from Monday to Sunday, giving you the opportunity to balance work and personal life.
- Language Requirements: Must be fluent in English and Bahasa Malaysia.
- Job Scope: Handle inbound calls and email enquiries, providing exceptional customer service at all times.
- Competitive Salary: Enjoy a monthly salary of up to RM3,700 (allowances included).
- Allowances: Receive additional allowances on top of your salary.
- Annual Leave: Take 16 days of annual leave per annum to relax and recharge.
- EPF, SOCSO & EIS Contributions: We contribute to your EPF, SOCSO, and EIS, ensuring your financial security.
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