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Education Support Officer

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Great Pyramid Sdn Bhd Full time

Join Our Team as a Course Coordinator

We are seeking a highly skilled Course Coordinator to join our team at Agensi Pekerjaan Great Pyramid Sdn Bhd. As a Course Coordinator, you will play a vital role in managing student inquiries, assisting with course applications, and supporting marketing efforts.

Key Responsibilities:

  • Manage student inquiries and convert them into active students.
  • Regular follow-up on student inquiries to ensure timely responses.
  • Assist students with course applications and provide necessary documentation.
  • Send payment links to students once their applications are complete.
  • Update student data in our Course Management System.
  • Participate in marketing activities to recruit students.
  • Ensure seamless operation of our academic programs.

Requirements:

  • Diploma in mass communication or equivalent qualification.
  • Minimum 3 years of experience in customer service and sales-related fields.
  • Flexibility to work during selected weekends.
  • Strong commitment to responding to inquiries and achieving sales targets.
  • Exceptional written and verbal communication skills.
  • High level of maturity, discipline, and responsibility in task completion.
  • Proficiency in Microsoft Office, particularly email systems (Outlook), and basic computer skills.