Facilities Management Director

4 days ago

Subang Jaya, Selangor, Malaysia ZUS Coffee Full time
Job Summary

This leadership role involves overseeing the day-to-day operations of ZUS Coffee's facilities, ensuring they are safe, clean, and functional. The Senior Manager, Facilities Management will collaborate with various departments to create a productive work environment.

Duties and Responsibilities
  • Facilities Operations & Maintenance
    • Oversee the day-to-day operations and maintenance of all F&B facilities, including front-of-house dining areas, bar area, storage spaces, and back of house.
    • Ensure that all facilities comply with local health, safety, and sanitation standards relevant to the F&B industry.
    • Develop and enforce preventive maintenance programs for critical kitchen equipment, refrigeration, HVAC, plumbing, and electrical systems.
    • Manage relationships with external contractors, service providers, and suppliers for maintenance, repair, and renovation services.
    • Negotiate service contracts for cleaning & servicing, repair & replacement, and specialized equipment servicing.
    • Ensure quality control and adherence to agreed-upon service levels with all vendors.
  • Health & Safety Compliance
    • Maintain compliance with food safety regulations, local health codes, and environmental guidelines.
    • Regularly inspect bar area and dining areas to ensure cleanliness, food safety, and employee safety standards are met.
    • Lead safety training programs and maintain emergency response plans, including fire drills, first-aid procedures, and disaster recovery.
  • Facility Design & Space Planning
    • Collaborate with senior management to optimize the use of space, ensuring a functional and aesthetically pleasing environment for both staff and customers.
    • Oversee any remodeling or upgrade projects, ensuring they meet budget, quality, and timeline goals.
  • Equipment Management
    • Ensure all kitchen and operational equipment is regularly maintained, serviced, and repaired to minimize downtime.
    • Track inventory of equipment and furnishings, ensuring that all equipment complies with safety standards and F&B industry requirements.
    • Recommend and oversee the purchase of new equipment to improve efficiency and enhance service.
  • Budget & Cost Management
    • Develop and manage budgets for facilities-related expenses, including maintenance, utilities, and capital improvement projects.
    • Identify opportunities for cost savings, energy efficiencies, and resource optimization without compromising on quality.
    • Monitor utilities usage (water, electricity, gas) and take corrective measures to reduce consumption where possible.
  • Sustainability & Environmental Impact
    • Implement sustainability initiatives, focusing on reducing the environmental footprint of ZUS Coffee's F&B operations (waste management, energy conservation, and water usage).
    • Ensure that waste disposal practices comply with regulatory standards and promote recycling and environmentally friendly practices.
    • Explore opportunities for green certifications and sustainable practices to enhance ZUS Coffee's environmental profile.
  • Emergency Response & Crisis Management
    • Develop and enforce emergency response protocols, ensuring a swift and effective approach in case of accidents, fires, floods, or other emergencies.
    • Ensure the facility is equipped with all necessary safety equipment, including fire extinguishers, first-aid kits, and emergency signage.
    • Lead emergency preparedness drills and coordinate with local authorities and emergency response teams.
  • Customer Experience & Staff Support
    • Ensure that the facilities provide a comfortable, clean, and welcoming environment for customers, while also supporting efficient operations for staff.
    • Resolve facility-related issues that impact guest experience or operational efficiency, including temperature control, seating, and cleanliness.
    • Provide support to F&B staff with regard to equipment issues, space utilization, and operational concerns.

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