Eggette Service Ambassador
4 days ago
At Eggette Lab, we are seeking a highly skilled and customer-focused Food Service Operations Specialist to join our team. As an Outlet Service Crew member, you will play a pivotal role in delivering exceptional customer experiences and ensuring seamless operations within the store.
Your Key Responsibilities:
Customer Engagement:
1. Greet customers warmly and assist them in placing their orders in a timely manner.
2. Provide personalized attention to enhance the customer experience and drive sales growth.
3. Ensure customers are satisfied with their orders and address any concerns promptly, maintaining a high level of customer satisfaction.
Order Management & Preparation:
1. Accurately take customer orders and relay them to the kitchen or preparation area, guaranteeing accuracy and efficiency.
2. Prepare ingredients and ensure they are ready for use in the preparation of food items, adhering to quality and presentation standards.
3. Assist in the baking and assembly of Eggettes, ensuring product quality, presentation, and consistency.
Cleanliness & Maintenance:
1. Maintain the cleanliness and organization of the outlet, including food preparation areas, seating areas, and restrooms, adhering to health and safety standards.
2. Ensure all equipment is cleaned and properly stored after each shift, promoting a safe working environment.
3. Follow proper hygiene and safety practices to maintain a clean and safe workspace.
Stock Management:
1. Assist in arranging and organizing stock, ensuring that inventory is well-kept and easily accessible, reducing waste and minimizing errors.
2. Monitor stock levels and inform management when items need replenishment, optimizing inventory levels and streamlining operations.
3. Ensure that all food and supplies are stored according to health and safety standards, preventing contamination and spoilage.
Team Collaboration:
1. Work closely with fellow team members to ensure seamless service and operations, fostering a collaborative work environment.
2. Assist in other tasks as needed, contributing to the overall success of the outlet and supporting colleagues.
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