Loss Prevention Supervisor

2 weeks ago


Subang Jaya, Selangor, Malaysia Marriott International, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Loss Prevention Supervisor to join our team at Marriott International, Inc. The successful candidate will be responsible for ensuring the security and safety of our guests and employees, as well as preventing and investigating losses.

Key Responsibilities
  • Patrol all areas of the property to ensure the security and safety of guests and employees.
  • Secure rooms and assist guests with room access as needed.
  • Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audits.
  • Monitor Closed Circuit Televisions and alarm systems to ensure the security of the property.
  • Authorize, monitor, and document access to secured areas.
  • Assist guests and employees during emergency situations, including responding to accidents and administering first aid/CPR as needed.
  • Gather information and complete reports on incidents and losses.
  • Maintain confidentiality of reports and documents, and release information to authorized individuals only.
  • Defuse disturbances in accordance with company policies and procedures.
  • Resolve safety hazard situations and handle all interruptions and complaints in a professional manner.
  • Escort unwelcome persons from the property and ensure compliance with alcoholic beverage control laws.
  • Call for assistance using proper code responses and provide proper paperwork to employees.
Requirements
  • High school diploma or G.E.D. equivalent.
  • At least 2 years of related work experience.
  • At least 1 year of supervisory experience.
  • Ability to move at a speed required to respond to work situations, including running, walking, and jogging.
  • Ability to stand, sit, or walk for an extended period of time or for an entire work shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
  • Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Ability to move through narrow, confined, or elevated spaces, including stairs and service ramps.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Preferred Qualifications
  • Supervisory experience in a security or loss prevention role.
  • Knowledge of security and loss prevention procedures and protocols.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
Marriott International, Inc.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide a work environment that is free from discrimination and harassment.


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