Assistant Shop Supervisor

4 days ago


Johor Bahru, Johor, Malaysia Frasers Group Full time

**The Role**

We are looking for a skilled Assistant Shop Manager to join our team at Sports Direct Malaysia. As an Assistant Shop Manager, you will be responsible for assisting the Shop Manager in overall operations and performance of the shop.

Responsibilities:

  • Manage staff, stock, sales, service, and system-related matters.
  • Lead, train, motivate, and manage outlet team in delivering best services in all departments.
  • Ensure all team members observe and practice company's policies and rules & regulations.
  • Lead and work with the team to achieve monthly sales target of the shop.
  • Monitor stock delivery and processing.
  • Manage and monitor product display arrangement as VM guideline assigned by Shop Manager.
  • Conduct daily morning briefing and provide products knowledge training/info and updates of policies.
  • Manage and supervise all team members in the shop and attend to customer enquiries.
  • Handle overall shop operations and ensure consistency in the standard of retail operations in the absence of the Shop Manager.

Requirements:

  • At least a Certificate/Diploma in Retail Management or relevant discipline.
  • At least 2 years working experiences at supervisory level in reputable retail companies at similar size.
  • Possession of passion and knowledge in sports is an advantage.
  • Proven team leadership and management skills.
  • Good analytic, problem-solving, and decision-making skills.
  • Good customer service, communication, and interpersonal skills.
  • Willingness to work long hours, weekends, public holidays, and shift duty.
  • Open for relocation.


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