Product Manager for Retail Banking Operations

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full time
Job Description

We are seeking a highly skilled Product Manager to lead the development and implementation of our retail banking operations. The successful candidate will be responsible for collaborating with internal stakeholders to identify key pain points, opportunities, and planning to launch products and campaigns to market.

The ideal candidate will have excellent project management skills, analytical mindset, proficiency in data analysis and decision-making, effective communication and stakeholder management skills, results-oriented approach, strong attention to detail, ability to drive effective discussions/negotiations with different stakeholders, and previous working experience as a Product Operations Manager or Product Manager, or in a similar role.

  • Collaborate with internal stakeholders to identify key pain points, opportunities, and plan to launch products and campaigns to market.
  • Manage end-to-end process from ideation to completion, including assessment and viability, system requirements and UAT testing involvement, supporting distribution channels, post product launch monitoring, reporting, and analysis.
  • Serve as the primary point of contact for operationalizing and maintaining retail banking products.
  • Ensure compliance with regulatory requirements and industry standards throughout the product lifecycle, including product onboarding, documentation maintenance, and training.
  • Analyze and address data from various sources to drive operational excellence and risk mitigation.
  • Maintain product T&Cs, documentations, processes, and operations to ensure compliance to all policies and BNM requirements.


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