Infrastructure Management Lead

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Tech Staffing Sdn Bhd Full time

Agensi Pekerjaan Tech Staffing Sdn Bhd is excited to partner with a Singapore-headquartered firm to hire a Head of IT Infrastructure based in KL. In this role, you will oversee a team of more than 15 professionals across regional offices, driving process improvements and overseeing existing infrastructure.

Key Responsibilities:

  • Champion ITIL practices and drive process improvements across the organisation
  • Oversee the deployment and maintenance of global IT infrastructure, including networks, servers, storage and cloud services
  • Develop and implement IT infrastructure strategy aligned with business objectives
  • Manage IT Infrastructure team, including recruitment, performance management, development and mentoring
  • Ensure adherence to ISO 9001 standards for process and ISO 27001 standards for security
  • Support infrastructure services through design and project briefs from vendors
  • Implement new infrastructure services through project schedules
  • Work with hybrid cloud environments and evaluate which on premise services would benefit from moving to the cloud
  • Lead incident response and problem resolution teams
  • Evaluate and manage relationships with technology vendors, service providers and partners
  • Negotiate contracts, SOW and pricing terms

Requirements:

  • Bachelor's degree in Information Technology, Computer Science or a related field
  • 10+ years of experience in IT infrastructure management
  • Strong ITIL knowledge and certifications
  • Strong business acumen and leadership skills


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