Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to clients through various communication channels.
The successful candidate will have excellent English and Malay communication skills, both written and verbal, as well as strong problem-solving skills and the ability to work in a fast-paced environment.
Key responsibilities include:
- Responding to customer inquiries in a timely and professional manner
- Resolving customer complaints and concerns to achieve high levels of satisfaction
- Recording and submitting customer feedback and suggestions
The ideal candidate will have a diploma or higher in any field and at least 1-2 years of experience in a BPO environment. You will also possess a customer-oriented mindset, excellent interpersonal skills, and a willingness to learn and grow with the company.
We offer a competitive salary of RM3200 - RM3800 per month, plus performance-based bonuses up to RM200 per month. Our benefits package includes EPF, Socso, birthday leave, maternity leave, annual leave, and opportunities for professional development and career advancement.
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Customer Support Representative
2 hours ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeJob OverviewWe are seeking a highly skilled Customer Support Representative to join our team at SummitNext Technologies Sdn Bhd. As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to clients.
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Customer Service Representative
1 week ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeAbout SummitNext Technologies Sdn. Bhd.We are a leading BPO and Technology Solutions provider located in the heart of PJ, Selangor. Our company is built on the foundation of innovation and excellence, driving us to deliver unparalleled services to our clients.Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team as we embark...
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Customer Service Representative
4 weeks ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeJob DescriptionWe are seeking a highly skilled and customer-focused CUSTOMER SERVICE EXECUTIVE to join our team at SummitNext Technologies Sdn Bhd.About the Role:This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and have excellent communication skills. As a Customer Service Executive, you will be...
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Customer Service Ambassador
1 week ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeJob Title: Customer Service Ambassador About SummitNext Technologies Sdn BhdWe are a dynamic company committed to delivering exceptional customer experiences. Our team is passionate about providing timely and effective solutions to our customers. Salary PackageThe salary for this role ranges from RM 1,200 - RM 1,400 per month. About the RoleThis is an...
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Customer Service Representative
2 weeks ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeCompany OverviewWe are SummitNext Technologies Sdn Bhd, a dynamic organization that prides itself on delivering exceptional customer experiences.
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Full-Time Customer Service Associate
4 weeks ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeAbout UsSummitNext Technologies Sdn Bhd is a forward-thinking organization that values exceptional customer service.Salary: RM 1,200 - RM 1,400 per monthJob SummaryWe are seeking a highly skilled Part-Time Customer Service Representative to join our team. As the first point of contact for our customers, you will provide timely and professional responses via...
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Customer Service Representative
2 weeks ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeAbout UsWe are SummitNext Technologies Sdn. Bhd., a leading BPO and Technology Solutions provider where innovation meets excellence.
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Customer Service Representative
5 days ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeWe are a dynamic BPO and Technology Solutions provider, where innovation meets excellence. Our company is committed to delivering unrivalled support to clients within the logistics industry.The position of Customer Service Executive at SummitNext Technologies Sdn. Bhd. offers a unique opportunity to be part of our team, working in a fast-paced environment...
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Customer Service Ambassador
16 hours ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full time**Job Summary**We are seeking a highly skilled and customer-focused Customer Service Executive to join our team at SummitNext Technologies Sdn Bhd. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their satisfaction and loyalty.Key Responsibilities:Respond to customer inquiries...
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Customer Service Skills Coach
5 days ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full time**Job Summary:**We are seeking a highly skilled and experienced Customer Service Skills Coach to join our team at SummitNext Technologies Sdn Bhd. As a key member of our training team, you will be responsible for developing and delivering comprehensive training programs designed to enhance the skills and knowledge of our customer service agents.**About...
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Customer Service Training Specialist
16 hours ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeJob Summary:We are seeking a skilled Customer Service Training Specialist to join our team at SummitNext Technologies Sdn. Bhd. in Selangor. As a key member of our training department, you will be responsible for developing and delivering comprehensive training programs for inbound, outbound, and support agents. Your goal will be to enhance their skills,...
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Customer Service Training Specialist
2 months ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeTrainer - Customer ServiceCompany Overview:We are SummitNext Technologies Sdn. Bhd., a leading provider of BPO and Technology Solutions in Selangor, where innovation meets excellence.This role is focused on developing and delivering training programs for inbound, outbound, and support agents to enhance their skills, knowledge, and...
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Customer Service Training Manager
4 weeks ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeAbout UsWe are SummitNext Technologies Sdn. Bhd., a leading provider of BPO and Technology Solutions in Selangor.Job OverviewWe are seeking a talented Customer Service Training Manager to join our team and provide unrivalled support to our clients.ResponsibilitiesDevelop and deliver training programs for inbound, outbound, and support agents, aimed at...
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Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeCompany OverviewSummitNext Technologies Sdn Bhd is a leading provider of Business Process Outsourcing (BPO) and Technology Solutions in Selangor.We are seeking a skilled Quality Assurance Manager for our Customer Service team to ensure exceptional support to our clients.Job ResponsibilitiesEvaluate customer interactions through calls, chats, and emails to...
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Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeOverview of the RoleWe are seeking a highly skilled Customer Service Quality Assurance Specialist to join our team at SummitNext Technologies Sdn. Bhd.About the PositionThe ideal candidate will possess excellent analytical skills, attention to detail, and strong problem-solving abilities. They will be responsible for monitoring customer interactions,...
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Senior Quality Assurance Specialist
2 weeks ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeAt SummitNext Technologies Sdn. Bhd., we are on a mission to deliver unparalleled support to our clients, and we need talented individuals like you to join our team as Senior Quality Assurance Specialists.OverviewWe are a leading BPO and Technology Solutions provider located in Selangor, where innovation meets excellence. As we embark on our rapid expansion,...
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Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeWe are a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.We are seeking talented individuals to join our team as Customer Service Specialists, providing unrivalled support to clients.Our ideal candidate will have excellent English and Malay communication skills (written, verbal, listening), a customer-oriented...
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Customer Service Trainer
2 weeks ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeJob OverviewWe are seeking a skilled Customer Service Trainer - Performance Enhancement Specialist to join our team at SummitNext Technologies Sdn. Bhd.This role involves developing and delivering comprehensive training programs aimed at enhancing the skills, knowledge, and performance of our inbound, outbound, and support agents.
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Customer Support Team Lead Position
1 week ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeJob Title: Customer Support Team LeadWe are SummitNext Technologies Sdn. Bhd., a renowned provider of BPO and Technology Solutions, where innovation converges with excellence.As we embark on our rapid expansion journey, we are seeking highly skilled professionals to join our team as Customer Support Team Leads in Sungai Petani, Kedah.About the Role:This is...
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Customer Support Professional
1 month ago
Sungai Petani, Kedah, Malaysia SummitNext Technologies Sdn Bhd Full timeCompany OverviewWe are a dynamic BPO and Technology Solutions provider in PJ, Selangor, where innovation meets excellence. Our team is committed to delivering exceptional services to clients while fostering a culture of growth and teamwork.